Chrysia Mayhue
Memphis,Tennessee
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HOSPITAL ADMISSIONS COORDINATOR
Lakeside (UHS)
Memphis, TENNESSEE
09.2024 - Current
- Coordinated with multiple departments within the hospital to ensure smooth transition from pre-admission through discharge processes.
- Ensured compliance with all applicable regulations regarding patient privacy and medical record confidentiality.
- Utilized hospital software systems to manage patient records and data entry of new admissions information.
- Processed payment transactions accurately while adhering to billing policies and procedures.
- Developed and maintained positive working relationships with physicians, nurses, and other healthcare staff.
- Provided excellent customer service to patients and families during the admissions process.
- Maintained accurate records of daily admissions activities including patient status changes, admission forms, insurance verifications.
CUSTOMER SERVICE REPRESENTATIVE
Map Communications
Memphis, TN
05.2023 - 11.2023
- Actively listened to customers, handled questions and concerns quickly.
- Acted as first point of contact and set appointments for customers or patients.
- Responded to customer requests for products, services, and company information.
- Documented all customers and patients phone calls.
- Participated in team meetings and coaching sessions to stay informed.
SECURITY OFFICER
Veterans Medical Center
Memphis, TN
11.2022 - 03.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
TEACHER'S ASSISTANT
Youth Villages
Memphis, TN
06.2022 - 10.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
NIGHT MONITOR
Youth Villages
Memphis, TN
08.2021 - 05.2022
- Monitor youth by wanding each room throughout the night to ensure that they are on task and safe.
- Process and counsel youth that are awake at night and build rapport.
- Participate in physical restraints of youth that are displaying signs of physical aggression and/or causing harm to themselves or others.
RECREATIONAL LEADER
City of Memphis
Memphis, TN
03.2021 - 08.2021
- Scheduled events in recreation facilities and monitored facility conditions.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Supervised Activities Assistant and conducted performance evaluations.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
SECURITY GUARD
Whelan Security
Memphis, TN
01.2019 - 01.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and detect issues.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Regulated vehicle and pedestrian traffic onto building grounds.
CUSTODIAL WORKER
University of Memphis
Memphis, TN
05.2018 - 11.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Reported damages and hazardous conditions to management for further action.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Education
BACHELOR OF ARTS (B.A.) - GENERAL PSYCHOLOGY
University of Memphis
Memphis, TN12.2023
BACHELOR OF ARTS (B.A.) - GENERAL PSYCHOLOGY
Middle Tennessee State University
Murfreesboro, TN05.2018
Skills
- Excellent Customer Service Skills
- Microsoft Excel
- Microsoft Word
- Clerical Support
- Excellent Attention to Detail
- Managing Multiple Tasks
- Adaptability
- Excellent Interpersonal Abilities
- Call Center Operations
- Customer Support
- Problem Solving
- Excellent Communication Skills
Certification
Basic Life Support
Timeline
HOSPITAL ADMISSIONS COORDINATOR
Lakeside (UHS)
09.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
Map Communications
05.2023 - 11.2023
SECURITY OFFICER
Veterans Medical Center
11.2022 - 03.2023
TEACHER'S ASSISTANT
Youth Villages
06.2022 - 10.2022
NIGHT MONITOR
Youth Villages
08.2021 - 05.2022
RECREATIONAL LEADER
City of Memphis
03.2021 - 08.2021
SECURITY GUARD
Whelan Security
01.2019 - 01.2021
CUSTODIAL WORKER
University of Memphis
05.2018 - 11.2018
BACHELOR OF ARTS (B.A.) - GENERAL PSYCHOLOGY
University of Memphis
BACHELOR OF ARTS (B.A.) - GENERAL PSYCHOLOGY
Middle Tennessee State University