Rasheda Thomas
Birmingham,AL
Summary
To obtain an challenging position in which I can apply my skills to learn and grow while making a contribution to achieve the goals of the company
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hospital Admissions Coordinator
Guidehouse
Birmingham, AL
11.2023 - Current
- Assisted patients in completing necessary paperwork and verified insurance information for admissions.
- Managed patient admissions process, ensuring accurate data entry and compliance with hospital policies.
- Maintained a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
Scheduler, Patient Service Representative
Brookwood Diagnostic Center
Birmingham, AL
11.2022 - Current
- Coordinated scheduling for multiple departments, ensuring optimal resource allocation and workflow efficiency.
- Managed calendar appointments, prioritizing requests to enhance operational effectiveness.
- Collaborated with team members to resolve scheduling conflicts, fostering teamwork and communication.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Registers patients, schedules procedures, verifies insurance, and collects copays as necessary, prepares appropriate documents
Insurance Claims Analyst
Medical Business Management
Birmingham, AL
05.2022 - 11.2022
- Processes medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement.
Medical Billing and Coding Internship
Medical Business Management
Birmingham, AL
05.2022 - 06.2022
- Data entry, scanning of documents, perform billing related duties included, submission follow-up
Patient Access Representative
Conifer
Birmingham, AL
07.2021 - 06.2022
- Prepare patients charts, pre-admissions and consent forms, complete registration quickly and cordially for new patients, verify insurance benefits, collects copays and deductibles
Nurse Call Operator
UAB Medical West
Bessemer, AL
06.2017 - 07.2021
- Responds to patient calls and service and forward said calls to the appropriate caregiver in a timely manner
Communications Operator
Brookwood Baptist Medical Center
Birmingham, AL
12.2014 - 07.2017
- Managed multi-channel communications, ensuring timely and accurate information dissemination.
- Operated advanced communication systems to facilitate effective coordination among emergency response teams.
Education
Medical Billing And Coding
Fortis College
Birmingham, AL05.2022
Skills
- Patient registration
- Insurance verification
- Teamwork
- Customer service
- Time management
Certification
- Certified Billing and Coding Specialist (CBCS) 2022
- CPR Certification 2021
Timeline
Hospital Admissions Coordinator
Guidehouse
11.2023 - Current
Scheduler, Patient Service Representative
Brookwood Diagnostic Center
11.2022 - Current
Insurance Claims Analyst
Medical Business Management
05.2022 - 11.2022
Medical Billing and Coding Internship
Medical Business Management
05.2022 - 06.2022
Patient Access Representative
Conifer
07.2021 - 06.2022
Nurse Call Operator
UAB Medical West
06.2017 - 07.2021
Communications Operator
Brookwood Baptist Medical Center
12.2014 - 07.2017
Medical Billing And Coding
Fortis College