Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rasheda Thomas

Birmingham,AL

Summary

To obtain an challenging position in which I can apply my skills to learn and grow while making a contribution to achieve the goals of the company

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hospital Admissions Coordinator

Guidehouse
11.2023 - Current
  • Assisted patients in completing necessary paperwork and verified insurance information for admissions.
  • Managed patient admissions process, ensuring accurate data entry and compliance with hospital policies.
  • Maintained a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.

Scheduler, Patient Service Representative

Brookwood Diagnostic Center
11.2022 - Current
  • Coordinated scheduling for multiple departments, ensuring optimal resource allocation and workflow efficiency.
  • Managed calendar appointments, prioritizing requests to enhance operational effectiveness.
  • Collaborated with team members to resolve scheduling conflicts, fostering teamwork and communication.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Registers patients, schedules procedures, verifies insurance, and collects copays as necessary, prepares appropriate documents

Insurance Claims Analyst

Medical Business Management
05.2022 - 11.2022
  • Processes medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement.

Medical Billing and Coding Internship

Medical Business Management
05.2022 - 06.2022
  • Data entry, scanning of documents, perform billing related duties included, submission follow-up

Patient Access Representative

Conifer
07.2021 - 06.2022
  • Prepare patients charts, pre-admissions and consent forms, complete registration quickly and cordially for new patients, verify insurance benefits, collects copays and deductibles

Nurse Call Operator

UAB Medical West
06.2017 - 07.2021
  • Responds to patient calls and service and forward said calls to the appropriate caregiver in a timely manner

Communications Operator

Brookwood Baptist Medical Center
12.2014 - 07.2017
  • Managed multi-channel communications, ensuring timely and accurate information dissemination.
  • Operated advanced communication systems to facilitate effective coordination among emergency response teams.

Education

Medical Billing And Coding

Fortis College
Birmingham, AL
05.2022

Skills

  • Patient registration
  • Insurance verification
  • Teamwork
  • Customer service
  • Time management

Certification

  • Certified Billing and Coding Specialist (CBCS) 2022
  • CPR Certification 2021

Timeline

Hospital Admissions Coordinator

Guidehouse
11.2023 - Current

Scheduler, Patient Service Representative

Brookwood Diagnostic Center
11.2022 - Current

Insurance Claims Analyst

Medical Business Management
05.2022 - 11.2022

Medical Billing and Coding Internship

Medical Business Management
05.2022 - 06.2022

Patient Access Representative

Conifer
07.2021 - 06.2022

Nurse Call Operator

UAB Medical West
06.2017 - 07.2021

Communications Operator

Brookwood Baptist Medical Center
12.2014 - 07.2017

Medical Billing And Coding

Fortis College

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Rasheda Thomas