Dedicated, dependable, and hardworking team player seeking a challenging and fulfilling position in which I can excel personally and professionally.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fitter/Medical Receptionist
Mary Catherine's
11.2019 - 03.2020
Followed fitting procedures and principles used in acquiring the proper compression and/or prosthetic garments for patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Organized paperwork such as charts and reports for office and patient needs.
Supported office staff and operational requirements with administrative tasks.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Medical Record Reviewer/Retention Specialist
Trupanion
06.2014 - 11.2019
Enhanced accuracy in medical record reviews by meticulously analyzing patient data and documentation.
Streamlined the review process for improved efficiency by implementing a standardized method for record evaluation.
Used advanced technology and software systems to analyze medical records efficiently, maximizing productivity while maintaining accuracy.
Scanned medical records in digital format for easy retrieval and accessibility.
Veterinary Technician/Assistant
VCA Animal Hospital
01.2011 - 02.2013
Improved patient care by assisting veterinarians in administering treatments and medications.
Enhanced clinic efficiency by maintaining clean and organized work areas, preparing instruments, and sterilizing equipment.
Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
Assisted in diagnosing medical conditions by collecting samples for laboratory testing and performing routine diagnostic procedures.
Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
Emergency Medical Technician
TriCity Medical Center
06.2007 - 04.2008
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Improved patient outcomes by appropriately recording assessments of vital signs, physical conditions, and medical histories.
Maintained a safe environment for all involved parties by maintaining properly functioning medical equipment.
Supported patient recovery process through effective medical care such as bandaging, splinting and attending wounds.
Upheld high-quality service standards by consistently sterilizing, stocking, and cleaning rooms.
Education
Associate of Applied Science - Radiologic Technology
Tacoma Community College
Tacoma, WA
06.2024
No Degree - Emergency Medical Technology
Palomar College
San Marcos, CA
06.2007
Skills
Medical Imaging
Critical Care Experience
Communication Skills
Medical Terminology
Certification
Licensed Radiology Technologist - 6/2024
Certified BLS Provider, American Heart Association - 8/222-8/2024
Timeline
Fitter/Medical Receptionist
Mary Catherine's
11.2019 - 03.2020
Medical Record Reviewer/Retention Specialist
Trupanion
06.2014 - 11.2019
Veterinary Technician/Assistant
VCA Animal Hospital
01.2011 - 02.2013
Emergency Medical Technician
TriCity Medical Center
06.2007 - 04.2008
Associate of Applied Science - Radiologic Technology