Detail-oriented professional with over 12 years of customer service experience in dynamic roles, including sales representative, bartending, fitness training, and front desk reception. Adept at building relationships, managing schedules, and delivering exceptional client experiences. Equipped with diverse skills and certifications in personal training, nutrition, and CPR/AED, with foundational knowledge in anatomy and physiology. Seeking to contribute to a med spa as a medical receptionist, leveraging a passion for health, wellness, and aesthetics.
• Provided personalized training programs, focusing on clients’ unique fitness and wellness goals.
• Built long-term relationships by fostering trust and ensuring client satisfaction.
• Delivered exceptional service to guests in high-energy environments, managing customer needs and special requests with professionalism.
• Developed strong communication and multitasking skills, ensuring seamless operations during peak hours.
• Delivered exceptional service to guests in high-energy environments, managing customer needs and special requests with professionalism.
• Developed strong communication and multitasking skills, ensuring seamless operations during peak hours.
• Delivered exceptional service to guests in high-energy environments, managing customer needs and special requests with professionalism.
• Developed strong communication and multitasking skills, ensuring seamless operations during peak hours.
• Represented health and wellness brands at in-store demos, expos, and promotional events.
• Engaged with customers to educate them on products, increasing sales and brand awareness.
• Greeted clients, managed appointments, and provided support to stylists to ensure smooth daily operations.
• Handled administrative tasks such as scheduling, client inquiries, and payment processing.
Client relationship management
Scheduling and appointment coordination
Knowledge of fitness, nutrition, and anatomy
Administrative and front desk operations
Sales and customer engagement
Multitasking in fast-paced environments