Chrystal Dorado
Los Angeles,CA
Summary
Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements.
Overview
6
6
years of professional experience
Work History
Membership/Support Specialist
Girl Scouts of Greater LA
08.2021 - Current
- Manage 100+ volunteers and keep close partnerships to create high-level renewal numbers
- Management of products, platforms, and program, both digital and physical; volunteer engagement, support, and supervision
- Assist with volunteer management system including recruitment, screening, selection, placement, development, training, recognition, and re-assignment of volunteers
- Respond to customer inquiries and resolve complaints to establish trust and increase satisfaction.
Nike Athlete, Nike
03.2020 - 07.2021
- Connected with Nike consumers to create selling opportunities while providing them withproducts based on their individual needs
- Developed and maintained relationships with team members to execute customer satisfaction
- Motivated team members to create maximum productivity in order to meet our daily goals
Administrative Assistant
Luskin College, Ready Academy
06.2017 - 11.2020
- Offered direct support to administrative staff and assisted with supervision when needed
- Coordinated administrative tasks and office activities such as general clerical duties
- Processed documents that explained school policies to students and parents for them to gain aclear understanding of their rights
CSUDH Division
Collegiate Athletics, Soccer Team
08.2018 - 05.2020
- Devoted an average of 25 hours per week to training, conditioning, meetings, travel and games
Education
Master of Arts - Organizational Leadership
Concordia University Irvine
Irvine, CA08.2021
Bachelor of Arts - Psychology
California State University Dominguez Hills (CSUDH)
Carson06.2020
Skills
- Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Teams, Outlook, Google
- Docs, Google Slides, Salesforce, Paycom
- Organizational Skills
- Tracking and Documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Membership/Support Specialist
Girl Scouts of Greater LA
08.2021 - Current
Nike Athlete, Nike
03.2020 - 07.2021
CSUDH Division
Collegiate Athletics, Soccer Team
08.2018 - 05.2020
Administrative Assistant
Luskin College, Ready Academy
06.2017 - 11.2020
Master of Arts - Organizational Leadership
Concordia University Irvine
Bachelor of Arts - Psychology
California State University Dominguez Hills (CSUDH)
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