Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Maya james

Marietta,GA

Summary

Highly organized and detail-oriented with more than 4 years experience in customer service. An individual who continually maintains a positive attitude while interacting with demanding clients. Who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Counselor

Girl Scouts of Greater Atlanta
Mableton, GA
05.2013 - 08.2015
  • Promoted good behavior by using the positive reinforcement method.
  • Kept camp spaces clean by sterilizing and disinfecting children's toys and surfaces.
  • Organized large groups of children while transitioning to and from outdoor play.
  • Offered parents detailed daily reports that outlined their child’s week at camp.

Server

Olive Garden
Mableton, GA
08.2015 - Current
Serving customers food, drinks including alcoholic beverages. Greeting customers entering the restaurant to ascertain what each customer wanted or needed

Sandwich Artist

Subway Restaurants
Atlanta, GA
05.2010 - 02.2011
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Assisted customers with food selection, inquiries and order customization requests.​
  • Maintained cleanliness and presentation of stock room and production floor.

Courtesy Clerk

Kroger
Powder Springs, GA
09.2010 - 12.2010
  • Assisted customers with food selection, inquiries and order customization requests.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Routinely answered customer questions regarding merchandise and pricing.

Education

Bachelor of Arts - Mass Communication

University of West Georgia
Carrollton, GA
Current

High School Diploma - undefined

Hillgrove High School
Powder Springs, GA
2014

Skills

  • Exceptional communication skills
  • Quick learner
  • MS Windows proficient
  • Excellent planner and coordinator
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible

Certification

American Red Cross CPR 

Archery 

Timeline

Server

Olive Garden
08.2015 - Current

Counselor

Girl Scouts of Greater Atlanta
05.2013 - 08.2015

Courtesy Clerk

Kroger
09.2010 - 12.2010

Sandwich Artist

Subway Restaurants
05.2010 - 02.2011

Bachelor of Arts - Mass Communication

University of West Georgia

High School Diploma - undefined

Hillgrove High School
Maya james