CHRYSTAL MALLOY
Gold Bar
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objective. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
17
17
years of professional experience
Work History
HR Manager
Metrics Works
Effingham
01.2023 - 09.2024
- Assisted in the development of policies related to human resources management.
- Drafted job descriptions based on current roles within the organization.
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Scheduled meetings with employees to address concerns and grievances.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Suggested promotions and wage increases according to employee performance.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Verified all employee hours worked, managed balances and processed all leave requests. Processed both hourly and salary payroll and approved payroll for staffing agency employees.
- Recruited applicants for vacancies to fill open positions with qualified staff.
Revenue Accounting Representative
Heartland Dental
Effingham
11.2021 - 02.2024
- Reconcile cash, credit card, and check deposits for over 300 dental offices
- Ensure offices are following the proper accounting procedures when applying payments to patients ledgers
- Answer and route calls to the proper departments
- Research outstanding balances and resolve payment discrepancies
Store Manager/Assistant Manager/LSA
Dollar General
Louisville/Newton
02.2020 - 09.2023
- Interview and hire employees
- Run monthly statements and reconcile outstanding balances
- Inventory preparation, weekly schedule, payroll submission
- Responsible for stocking, ordering and maintaining the food/produce section
Loan Clerk/Tax Preparation
Security Finance
Olney
09.2018 - 02.2020
- Daily collections for past due and current accounts
- Run monthly statements, process payments and reconcile outstanding balances
- Prepare loan paperwork/pull credit reports
- Prepare tax returns
Office Manager
Johnson Barrow, Inc.
Seattle
01.2018 - 07.2018
- Daily deposit (cash, checks, credit cards) reconciliation
- Schedule meetings, conferences, events
- Maintain inventory and order product as needed
- Book all travel arrangements for employees
Biller/Auditor/Accounts Receivable and Payable
Rairdon’s Chrysler Jeep Dodge of Kirkland
Kirkland
09.2015 - 12.2017
- Audit vehicle deals to insure proper documentation is provided
- Run monthly statements, process payments and reconcile outstanding balances
- Process loan payoff checks
- Process incentive reports from Chrysler Corporation
Administrative/Clerical
Planet Nissan (Advanstaff)
Las Vegas
01.2014 - 07.2015
- Daily deposit (cash, checks, credit cards)
- Reconcile schedules (daily, monthly, weekly)
- Balance month end reports, process warranty adjustments
- Process and pay aftermarkets
- New vehicle inventory (input invoices, manage MCO’s, Process dealer trades)
Manager
Eagle Valley Resort, LLC
Pioche
01.2012 - 07.2013
- Control all aspects of accounts payable and accounts receivable, bank account and credit card reconciliation, customer billing and reservation processing
- Maintain control of inventory, ensure all products were ordered, delivered and appropriately price listed
- Prepare monthly, quarterly, and year-end tax reports (940, 941, Room Tax, Combined Sales and Use Tax, Workers Compensation, 1099)
- Coordinate the shift scheduling of full-time and part-time personnel as well as hiring entertainment for events, verify time worked and process payroll
- Track, file, and view company documents on a daily basis (receipts, applications, database information, invoices)
- Balance cash drawers, petty cash, and prepare bank deposits
- Handle and resolve customer complaints
- Prepare and approve advertising (newspaper, mailers, and social media)
Bank Teller/New Accounts Representative
Nevada Bank & Trust
Caliente
08.2007 - 04.2011
- Process all banking transactions including; loan payments, night drop/mail in deposits, funds/wire transfers, checking/savings account withdrawals and deposits
- Maintain appropriate cash limits, balance cash drawers, and vault
- Open personal and business accounts (checking, savings, CD, Safe Deposit Box)
- Process and review daily reports
- Assist with daily operations and ATM maintenance
Education
High School Diploma -
Effingham High School
Effingham, IL05-1995
Skills
- QuickBooks
- Reynolds & Reynolds
- Microsoft Programs
- Customer Relations
- Office Administration/Management
- Payroll administration
- Conflict resolution
- Employee relations
- HR processes
Timeline
HR Manager
Metrics Works
01.2023 - 09.2024
Revenue Accounting Representative
Heartland Dental
11.2021 - 02.2024
Store Manager/Assistant Manager/LSA
Dollar General
02.2020 - 09.2023
Loan Clerk/Tax Preparation
Security Finance
09.2018 - 02.2020
Office Manager
Johnson Barrow, Inc.
01.2018 - 07.2018
Biller/Auditor/Accounts Receivable and Payable
Rairdon’s Chrysler Jeep Dodge of Kirkland
09.2015 - 12.2017
Administrative/Clerical
Planet Nissan (Advanstaff)
01.2014 - 07.2015
Manager
Eagle Valley Resort, LLC
01.2012 - 07.2013
Bank Teller/New Accounts Representative
Nevada Bank & Trust
08.2007 - 04.2011
High School Diploma -
Effingham High School