Chrystal Santiago-Callejas

• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Wiped down tables, and removed trash and dirty plates to provide a clean, welcoming dining environment.
• Maintained safe food handling practices to prevent germ spread.
• Welcomed each patron warmly, opened the door, and engaged guests to learn how to best serve their needs.
• Professionally handled customer complaints while providing solutions to maintain customer satisfaction.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Greeted customers with a friendly and professional demeanor.
• Greeted and talked pleasantly with customers to promote positive image for business.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.

• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Maintained a good balance in between orders
• Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
• Built relationships with customers to encourage repeat business.
• Reduced wait times for customers by quickly processing orders, payments, and issuing change as needed.
• Collaborated with colleagues to optimize workflow during peak hours, enhancing overall customer experience.

This Babysitting Job was not something consistent, but I was always there to help when a babysitter was needed. I have organized and cleaned the home after activities by picking up toys and straightening up the room. I would feed the kids when they were hungry. I would play with them, whenever they wanted me to. I would put them down for their nap when it was their nap time. I would also help the parents out by cleaning the kitchen, and the kitchen table, washing, drying, and putting away dishes.