Chrystal Steckbar
CA
Summary
Administrative professional with 9+ years of experience supporting onboarding, training records, scheduling, supplier coordination, and customer service. Brings SAP Ariba knowledge, strong organization, and clear communication to help keep daily operations accurate, compliant, and on track.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
PG&E
Vacaville, California
03.2025 - Current
- Managed onboarding activities for new employees and contractors, ensuring timely completion of access requests, training requirements, and administrative processes
- Managed training records for team members to ensure compliance and readiness.
- Facilitated visitor access procedures, coordinating entry, escorting, travel arrangements, and catering for events.
- Supporting EMS and other organizations without dedicated administrative support, providing continuity and operational efficiency across multiple groups
- Serving as the SAP and Ariba subject matter expert, supporting procurement activities, purchase orders, and supply management
- Supported financial accuracy by managing invoices and accruals for timely reporting.
Assistant manager
Ampm/Aura Management
10.2022 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Addressed and resolved customer complaints promptly, enhancing overall satisfaction.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members, enhancing their professional development and accountability.
- Recognized outstanding performance and celebrated team accomplishments, fostering higher employee morale.
Administrative Coordinator
TAC Communications
09.2022 - 04.2023
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities
- Developed and implemented organizational systems to streamline daily operations
- Implemented project management techniques to overcome obstacles and increase team productivity
- Maintained databases and contact lists, ensuring the accuracy and currency of important contact information
- Prepared detailed documents and reports in adherence administrative processes
- Collaborated on processing billing and accounts receivables, contributing to timely financial operations
- Worked closely with others to accomplish timely invoicing and accounts receivables
- Assisted management with special projects, ensuring all tasks were completed by established deadlines
Support Coordinator
Cablecom LLC
06.2021 - 08.2022
- Built positive relationships with clients through clear communication and timely updates, enhancing client satisfaction throughout project lifecycle.
- Managed risks through proactive planning and mitigation strategies, ensuring successful project outcomes.
- Resolved issues swiftly through effective problem-solving skills, minimizing delays in project completion times.
- Collaborated with Project managers, engineers, and subcontractors to ensure seamless project execution.
- Consulted with clients to define objectives and develop scopes.
- Managed residential construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Kept projects on schedule and within budget while serving as project leader.
- Managed schedules, and resources for multiple construction projects simultaneously.
- Resolved construction issues promptly, preventing delays and maintaining project timelines.
Support Agent
CTFO
04.2018 - 07.2019
- Handled escalated calls, resolving complex issues and ensuring client satisfaction through effective communication and problem resolution.
- Enhanced first-call resolution rates by analyzing issues thoroughly and applying effective problem-solving techniques.
- Managed high call volumes, delivering exceptional customer support and maintaining professional composure to enhance customer experience.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Conducted outbound calls to customers for follow-up on service issues, ensuring their concerns were addressed.
- Handled processing of debit, credit card, and electronic check payments for customer transactions.
Education
High School Diploma -
Downieville Junior-Senior High School
Downieville, CA06-2007
Skills
- Project Management
- SAP Ariba
- Task Prioritization
- Supplier Coordination
- Microsoft Office applications
- Electronic communications
- Admin management
- Team Coordination
- Scheduling coordination
- Microsoft Office
- Business Communications
- CRM management
- Purchase order
- Supplier Coordination
Timeline
Administrative Clerk
PG&E
03.2025 - Current
Assistant manager
Ampm/Aura Management
10.2022 - 03.2025
Administrative Coordinator
TAC Communications
09.2022 - 04.2023
Support Coordinator
Cablecom LLC
06.2021 - 08.2022
Support Agent
CTFO
04.2018 - 07.2019
High School Diploma -
Downieville Junior-Senior High School