Chrystyl Hamilton
Summary
Experienced Laboratory Assistant/Coordinator and Phlebotomist with over 15 years in specimen collection and processing, skilled in various EMR systems including HMS, COMPASS, Epic, and McKesson. Committed to patient-centered care across all age groups, complemented by certifications in Phlebotomy and BLS.
Overview
22
22
years of post-secondary education
15
15
years of professional experience
Work History
Medical Assistant
Texas Health Resources Dallas
Dallas, TX
04.2025 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported healthcare providers during patient examinations and medical procedures to ensure high-quality care.
- Monitored vital signs and reported changes to medical staff promptly.
- Prepared and administered medications under physician supervision.
- Collected samples from patients for laboratory testing purposes.
- Managed patient records using electronic health record systems.
- Ensured accuracy of medical records through efficient filing, charting, transcription, and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collaborated with team members to enhance workflow and service delivery.
- Coordinated with patients and insurance providers to streamline insurance and billing collections, improving patient experience.
Lab Assistant / Phlebotomist
Baylor Scott & White Health
Dallas, TX
09.2022 - 10.2023
- Collaboratively handled acute care responsibilities in a Level I trauma center, a teaching and Magnet Designated facility.
- Expertly collected and processed diverse specimens from various departments, ensuring accurate analysis.
- Efficiently processed complex blood, urine, and micro specimens, optimizing laboratory operations.
- Applied analytical skills to ensure precision in sample handling, contributing to quality patient care.
- Made a significant impact by maintaining high standards of specimen processing in a fast-paced, high-volume setting.
- Answering multiple phone lines and directing calls or taking messages, scheduling and confirming appointments, and communicating with Nurses/Physicians about their needs, and maintaining records and an efficient filing system.
- Oversaw laboratory functions to maintain accuracy and quality.
- Lab Assistant / Phlebotomlst
- Dallas, TX
Lab Assistant / Phlebotomist
Mid-Atlantic States Regional Laboratory
Rockville, MD
05.2022 - 08.2022
- Spearheaded outpatient laboratory operations as a Lab Assistant and Phlebotomist at Kaiser Permanente.
- Contributed to COVID-19 project by adapting to evolving protocols and collaborating with team members.
- Efficiently managed to swab over 500 patients daily, showcasing exceptional time management skills.
- Executed 10-30 phlebotomy draws daily with precision, ensuring patient safety and comfort.
- Supported public health initiatives during pandemic, reinforcing commitment to quality patient care.
- Significantly contributed to public health efforts during the pandemic, demonstrating a strong commitment to patient care.
- Kaiser Permanente
- Laboratory -Lab Assistant/Phlebotomlst/Contract
- Rockville, MD
Lab Assistant / Phlebotomist
Saint Vincent Hospital
Bridgeport, CT
10.2021 - 04.2022
- Performed acute care tasks in a 381-bed hospital setting with precision and dedication.
- Expertly collected daily blood samples, ensuring patient comfort and accuracy.
- Applied ICD-9 coding/billing, enhancing accuracy of administrative processes.
- Collaborated with multidisciplinary team to ensure high-quality patient care.
- Contributed to the hospital's reputation for excellence through meticulous lab work.
- Managed lab operations for 381-bed hospital, ensuring accurate daily blood sample collections and compliant ICD-9 coding.
- Laboratory -Lab Asslstant/Phlebotomlst/Contract
- Bridgeport, CT
Lab Assistant / Phlebotomist
UTSW Hospital
Dallas, TX
10.2020 - 05.2021
- Executed COVID-19 projects under high-pressure conditions, ensuring compliance with health protocols.
- Efficiently processed a high volume of samples, ensuring accuracy and timeliness.
- Swabbed over 200 patients daily, providing quality care and support during testing procedures.
- Managed and executed COVID-19 related projects in a high-pressure environment.
- Supported public health response during global pandemic by assisting in testing efforts and patient management.
- Laboratory -Lab Assistant/Phlebotomlst/MA/Contract
- Dallas, TX
Lab Assistant / Phlebotomist
Mid-Atlantic States Regional Laboratory
Rockville, MD
01.2020 - 09.2020
- Oversaw daily operations in outpatient laboratory, ensuring streamlined processes and patient satisfaction.
- Efficiently managed 400+ daily patient check-ins and blood specimen handling, enhancing lab productivity.
- Processed over 400 patients daily, ensuring efficient workflow.
- Resolved logistical challenges, contributing to uninterrupted lab functionality and service delivery.
- Significantly improved patient processing speed, enhancing overall laboratory efficiency.
- Coordinated 400+ daily patient check-ins and blood specimen handling, improving workflow and patient experience.
- Kaiser Permanente
- Laboratory -Lab Assistant/Phlebotomlst/Contract
- Rockville, MD
Lab Assistant / Phlebotomist
Chestnut Hill Hospital
Philadelphia, PA
04.2019 - 07.2019
- Managed acute care in a 148-bed hospital, ensuring efficient patient flow.
- Handled laboratory requisitions and chart filing to ensure seamless operations.
- Handled laboratory requisitions and chart filing, maintaining optimal organization.
- Collaborated effectively in hospital-based inpatient/outpatient settings to enhance patient care.
- Applied innovative problem-solving skills to address challenges in a fast-paced healthcare environment.
- Demonstrated innovative problem-solving skills in a fast-paced healthcare environment.
- Laboratory -Lab Asslstant/Phlebotomlst/Contract
- Philadelphia, PA
Lab Assistant / Phlebotomist
St. Anthony Community Hospital
Oklahoma City
01.2019 - 04.2019
- Coordinated acute care operations in 60-bed, Level I trauma hospital, enhancing patient management.
- Efficiently processed 400+ daily blood samples, ensuring rapid and accurate patient care.
- Processed blood samples with precision, contributing to timely and accurate diagnostic results.
- Addressed high-volume patient flow challenges through strategic time management, improving service delivery.
- Contributed to improved patient outcomes through meticulous sample handling.
- Resolved high-volume patient flow challenges through effective time management.
- Assisted in laboratory operations as a lab assistant and phlebotomist in a contract role.
- Oklahoma City
Lab Assistant / Phlebotomist
Norwalk Hospital
Norwalk, CT
04.2018 - 11.2018
- Managed and processed over 250+ patient samples daily in a Level II trauma, 238-bed hospital.
- Collaborated in teaching and Magnet Designated facility, enhancing team knowledge and skills through shared best practices.
- Specialized in women's health and internal medicine, ensuring accurate and timely diagnostics.
- Handled delicate blood specimens, preserving specimen integrity to ensure accurate and timely lab results.
- Contributed to acute care operations, facilitating patient recovery and health improvement through effective support.
- Laboratory -Lab Assistant /Phlebotomist/Contract
- Norwalk, CT
Lab Assistant / Phlebotomist
Signature Healthcare
Brockton, MA
10.2017 - 02.2018
- Managed patient care for 250+ individuals daily, ensuring accurate and efficient laboratory services.
- Streamlined lab processes to serve 250+ daily patients, optimizing patient care delivery.
- Significantly impacted patient satisfaction and lab efficiency through meticulous attention to detail and innovative problem-solving.
- Resolved complex lab-related issues, contributing to improved lab performance and service quality.
- Served as a key trainer in laboratory procedures, promoting skill development and team cohesion.
- Mastered ICD-9 coding and billing, ensuring accurate financial documentation for the lab.
- Supported laboratory operations by performing phlebotomy and assisting staff in Brockton, MA.
- Brockton, MA
Lab Assistant / Phlebotomist
Mercy Hospital
Saint Louis, MO
06.2011 - 10.2017
- Managed laboratory operations to uphold safety and quality standards.
- Streamlined phlebotomy procedures, enhancing efficiency by 20%.
- Leveraged analytical skills to accurately interpret and report lab results.
- Resolved complex lab issues, improving turnaround time by 15%.
- Supported patient care through collaboration with medical professionals.
- Answering multiple phone lines and directing calls or taking messages, scheduling and confirming appointments, and communicating with Nurses/Physicians about their needs, and maintaining records and an efficient filing system.
- Laboratory-Lab Assistant 11I/Phlebotomlst/MA
- Saint Louis, Mo
Education
Phlebotomy Certificate -
NHA
10.2004 - 09.2026
GED - Medical Assistance
St. Louis College of Health Careers
saint Louis, MissouriSkills
- Phlebotomy
- BLS
- Patient Records Management
- Patient Coordination
- Patient Engagement
- Clinical Documentation
- EClinicalWorks
- Epic
- HMS
- McKesson
- MedConnect
- Healthcare Software
- MEDITECH
- MEDITECH
Timeline
Medical Assistant
Texas Health Resources Dallas
04.2025 - Current
Lab Assistant / Phlebotomist
Baylor Scott & White Health
09.2022 - 10.2023
Lab Assistant / Phlebotomist
Mid-Atlantic States Regional Laboratory
05.2022 - 08.2022
Lab Assistant / Phlebotomist
Saint Vincent Hospital
10.2021 - 04.2022
Lab Assistant / Phlebotomist
UTSW Hospital
10.2020 - 05.2021
Lab Assistant / Phlebotomist
Mid-Atlantic States Regional Laboratory
01.2020 - 09.2020
Lab Assistant / Phlebotomist
Chestnut Hill Hospital
04.2019 - 07.2019
Lab Assistant / Phlebotomist
St. Anthony Community Hospital
01.2019 - 04.2019
Lab Assistant / Phlebotomist
Norwalk Hospital
04.2018 - 11.2018
Lab Assistant / Phlebotomist
Signature Healthcare
10.2017 - 02.2018
Lab Assistant / Phlebotomist
Mercy Hospital
06.2011 - 10.2017
Phlebotomy Certificate -
NHA
10.2004 - 09.2026
GED - Medical Assistance
St. Louis College of Health Careers