Summary
Overview
Work History
Education
Skills
Timeline
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Chassity Jackson

Summerville,SC

Summary

Dedicated public health and leadership expert with a focus on nonprofit program support and community engagement. Recognized for effectively communicating impact and fostering relationships that encourage participation. Proficient in operations management and team leadership within mission-driven organizations. Background includes extensive public-facing engagement and outreach initiatives.

Overview

12
12
years of professional experience

Work History

Personal Assistant/Courier Services

Self-employeed
Summerville , SC
01.2025 - Current

• Coordinate daily logistical support for multiple clients including scheduling, transportation, and task management.

• Maintain strong client relationships through dependable and professional service.

• Manage business operations including scheduling, communication, and service delivery.

  • Managed correspondence, addressing emails and phone calls with professionalism.

Server

Olive Garden
Hilton Head Island, South Carolina
10.2019 - 12.2024
  • Educated customers on daily specials and featured menu items to enhance their dining choices.
  • Provided detailed explanations of menu options and offered tailored recommendations to improve customer satisfaction.
  • Utilized customer feedback to refine service quality and expand menu selections.
  • Maintained compliance with health safety standards in food handling and presentation.
  • Worked alongside restaurant team members to promote smooth operations.
  • Showcased expertise in restaurant offerings to create memorable dining experiences for customers.

Local Operations Manager

Vacasa Vacation Rentals
Hilton Head Island, South Carolina
05.2021 - 03.2024
  • Oversaw operations for vacation rental property portfolio, ensuring service quality and efficiency.
  • Cultivated relationships with property owners through proactive communication and effective oversight.
  • Managed budgets and conducted cost-benefit analyses to enhance financial performance.
  • Trained and led operational teams to uphold company service standards.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Learning Facilitator

Americorps - Unitedway of Lowcountry
Bluffton, South Carolina
08.2020 - 05.2021
  • Tutored and mentored elementary students in literacy through Read Indeed program, fostering academic growth and engagement.
  • Cultivated mentoring relationships that boosted student confidence and improved academic performance.
  • Advanced literacy outcomes across Beaufort and Jasper counties by supporting program objectives and initiatives.

Summer Camp Counselor

Palmetto Community Action Partnership
Charleston, South Carolina
06.2017 - 08.2017
  • Managed daily activities for campers, fostering a safe and engaging environment.
  • Facilitated team-building exercises that strengthened cooperation and camaraderie among campers.
  • Led outdoor games that enhanced physical fitness and collaboration.
  • Provided guidance and support that created a nurturing atmosphere for personal growth.
  • Connected with campers on personal interests and aspirations.

Office Intern

Dorchester Prosperity Center
Summerville, South Carolina
06.2014 - 08.2016
  • Developed outreach strategies for local initiatives, enhancing community engagement through team collaboration.
  • Updated databases regularly to ensure accuracy of client records, supporting effective program management.
  • Scheduled and organized records for nonprofit caseworkers, facilitating timely access to information.
  • Directed visitors to appropriate staff members or departments upon arrival.
  • Addressed customer inquiries regarding company services via phone and email.
  • Oversaw reception area operations and managed incoming phone calls to ensure efficient communication.

Education

Master of Science - Organizational Leadership

South University
Columbia, SC
06-2024

Bachelor of Science - Public Health

University of South Carolina
Beaufort, SC
04-2021

Skills

  • Program Coordination
  • Relationship building
  • Community Outreach & Engagement
  • Leadership and Team Collaboration
  • Multitasking
  • Flexible and adaptable
  • Nonprofit Administration
  • Public health education

Timeline

Personal Assistant/Courier Services

Self-employeed
01.2025 - Current

Local Operations Manager

Vacasa Vacation Rentals
05.2021 - 03.2024

Learning Facilitator

Americorps - Unitedway of Lowcountry
08.2020 - 05.2021

Server

Olive Garden
10.2019 - 12.2024

Summer Camp Counselor

Palmetto Community Action Partnership
06.2017 - 08.2017

Office Intern

Dorchester Prosperity Center
06.2014 - 08.2016

Master of Science - Organizational Leadership

South University

Bachelor of Science - Public Health

University of South Carolina
Chassity Jackson