Quality-focused leader familiar with merchandising and technology management, team focused and problem solving. Strong understanding of human centered design and creative vision. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying customer needs to develop and deliver creative solutions.
Hi, I’m
Chuck Gebhardt
Fishers,IN
Summary
Overview
10
years of professional experience
Work History
64 Consulting LLCFishers, IN
Vice President of Operations
01.2020 - Current
Job overview
- Delivered artwork promptly to maintain effective customer relationships and bolster future business opportunities.
- Coordinated with customers to plan efficient or special deliveries.
- Inspected deliveries for improper preparation and resolved concerns quickly to maintain schedules.
- Installed artwork for galleries and artists at shows in Miami during Art Basel Miami week.
- Collaborated with galleries and warehouses to coordinate physical movement of products between internal sites.
Earthrise CofffeIndianapolis, IN
Owner/Operator
05.2018 - 07.2021
Job overview
- Built and maintained micro-roasting facility
- Roasted, packaged and shipped coffee in zero waste packaging and shipping materials.
- Created brand strategy with co-owners
- Executed vision for zero waste packaged coffee and coldbrew distribution.
- Managed customer and office accounts for packaged and cold brew product lines
- Partnered with local cafe for a seasonal co-branded coffee offering with unique merchandising elements.
AppleIndianapolis, IN
Technology & Merchandising Pro
06.2013 - 06.2021
Job overview
- Ensured all product and services demos were fully functional, supporting an enriching customer experience.
- Managed all in-store use technology, 500+ iPhone, iPad, Mac devices.
- Partnered with inventory team to maintain accurate standards for inshore use and demo devices.
- Ensured the store consistently meets merchandising standards to present a seamless and unparalleled experience for customers.
- Prepared, organized, and supported teams through seasonal merchandising resets and new product introductions.
- Supported the customer experience through the delivery of downloads and peer to peer training to educate the store on the latest technology and merchandising initiatives.
- Maintained communication and relationship with Interactive Technology, IS&T, and Merchandising GRS partners through merchandising reset recaps and weekly meetings.
- Built and trained a team to support the maintenance of planogram to Apple brand standards and the configuration and troubleshooting of technology in store, including demo, Today at Apple, and in-store use devices.
- Troubleshot and resolved hardware and software issues with demo devices, in store use devices, Forum Display, and Video Wall by utilizing resources, tools, and escalation paths.
- Updated and maintained merchandising standards according to planogram. Ensured adequate supply levels were maintained for the execution of said standards.
Skills
- Collaboration
- Communicates Effectively
- Customer Focus
- Drives Engagement
- Drives Results
- Technical expertise
- Manages Complexity
- Decision quality
- Nimble Learning
- Builds Effective Teams
- Drives Vision and Purpose
- Optimizes work processes
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vice President of Operations
64 Consulting LLC
01.2020 - Current
Owner/Operator
Earthrise Cofffe
05.2018 - 07.2021
Technology & Merchandising Pro
Apple
06.2013 - 06.2021
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