Chuck DeBord
Albany,NY
Summary
Creative Bakery Manager looking to build upon skills and tackle new responsibilities. Over [Number] years of experience in baking cakes and pastries. Extensive knowledge of all handcraft baking techniques and food safety and sanitation standards. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
31
31
years of professional experience
Work History
Newspaper Courrier
New York Times / Times Union
2011.01 - Current
- Maintained up-to-date records of delivery routes and customer information.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Delivered newspapers and flyers to about [Number] homes daily.
Cake Decorator
Hannaford Supermarket
2015.01 - 2018.01
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Cake Decorator
Walmart
2012.01 - 2014.01
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Independent Contractor
Velocity
2008.01 - 2010.01
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed day-to-day operations of consulting business, which required such tasks as [Task] and [Task].
Supervisor
Carvel
2001.01 - 2004.01
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Receiver
Lowe's
2002.01 - 2003.01
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
Head Cake Decorator, Trainer
Hannaford
2000.01 - 2002.01
- Decorated cakes according to customer requests and themes.
- Fulfilled custom cake and decoration orders.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Scheduled bakery employees and assigned work to decorators.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
Assistant Bakery Manager
Hannaford Supermarket
1995.01 - 1998.01
- Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Supervised baking and general production to drive sales and monitor overhead expenses.
- Inspected, checked and monitored baking products and supplies to guarantee freshness.
Assistant Cake Decorator
Vanilla Bean
1995.01 - 1997.01
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
Assistant Cake Decorator
Carvel Ice Cream Store
1994.01 - 1995.01
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
Assistant Cake Decorator
Carvel Ice Cream Store
1993.01 - 1995.01
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
Education
High School Diploma -
Dedham High School
Dedham, MASkills
- Cake Decoration
- Food Handling Safety
- Visual Merchandising
- Supervisory Experience
- Commercial Production
Timeline
Cake Decorator
Hannaford Supermarket
2015.01 - 2018.01
Cake Decorator
Walmart
2012.01 - 2014.01
Newspaper Courrier
New York Times / Times Union
2011.01 - Current
Independent Contractor
Velocity
2008.01 - 2010.01
Receiver
Lowe's
2002.01 - 2003.01
Supervisor
Carvel
2001.01 - 2004.01
Head Cake Decorator, Trainer
Hannaford
2000.01 - 2002.01
Assistant Bakery Manager
Hannaford Supermarket
1995.01 - 1998.01
Assistant Cake Decorator
Vanilla Bean
1995.01 - 1997.01
Assistant Cake Decorator
Carvel Ice Cream Store
1994.01 - 1995.01
Assistant Cake Decorator
Carvel Ice Cream Store
1993.01 - 1995.01
High School Diploma -
Dedham High School
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