Chuck George
Phoenixville,PA
Summary
INNOVATIVE PRODUCTS, TECHNOLOGY, OPERATIONS & CONSULTING EXPERT
Results-oriented Transformational Leader and Change Agent with Demonstrated Success in Driving Worldwide Corporations to Peak Performance and Best in Class Status through Innovative Business Strategy, Partnership and Technology & Operational Execution.
Overview
25
25
years of professional experience
Work History
Managing Director
Peergenics
01.2017 - Current
- As a Managing Director, responsible for helping companies in their next-generation Salesforce transformational activities.
- Salesforce practice offerings include: Fixed price projects for net new Salesforce implementation or custom enhancement to existing Salesforce instances, Health checks, Strategic Salesforce advisory, Subscription Managed Services, and Salesforce Training.
- Strong experience in Retail, Technology, Manufacturing, Financial, Energy, Construction, Realestate, and Healthcare verticals.
- Go-to-market and sales efforts include interacting and presenting to the highest level of the client organization to demonstrate expertise and value proposition.
- Building, and delivering end-to-end innovative business process solutions to create new opportunities of efficiencies, productivities and increase bottom-line revenue streams.
- Participated on a Salesforce Customer Advisory Board (CAB) focused on improving Managed Service experience for Salesforce customers.
IT Recruiting Manager
CSS Technical Services
11.2000 - 01.2017
- Streamlined interview scheduling process, enhancing coordination between candidates, recruiters, and hiring managers while reducing administrative burden on all parties involved.
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
- Developed lists of qualified candidates for corporate hiring managers.
- Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
- Provided exceptional candidate experiences throughout the entire recruitment process, from initial contact to offer negotiation.
- Negotiated favorable contract terms with external vendors, ensuring cost-effective solutions for recruitment needs.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Managed a high-performing team of recruiters, fostering an environment of continuous improvement and professional growth opportunities.
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- First ever Donna Pearson award winner. Named after the founder for exceptional service and performance.
- Member of Senior Leadership Team
- Multiple Presidents Club winner
Sales Representative
Integrity Pharmaceudical
10.2006 - 03.2008
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Representative
Wallace Computer Services
06.1999 - 06.2000
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor of Science - Environmental Economics
The Pennsylvania State University
State College, United States05.1999
Skills
- Digital Transformation
- Multi-channel Strategy
- Strategic Management
- Customer Experience Management
- Product Services Development
- Innovation
- Leadership/Communications
- Sales
- Grass-Root Start Up
- P&L Management
- Matrix Management
- Organizational Restructure & Change
- Team Development & Recruitment
- Vendor Management
Accomplishments
- Created a grassroots net new Salesforce Professional Services division at Contemporary Staffing Solutions, called Peergenics. Responsible for successfully building a cross functional team, business process & methodologies, next generation tools & technologies to mitigate and manage any risks.
- Successfully lead the digital transformational design and development of Best Buy’s next generation eCommerce and mobile platform that supported the US, Canada and UK businesses. This platform also supports Best Buy’s EXPRESS initiatives which represent the kiosks at the airports, shopping malls and other public locations for easy access to Best Buy’s products.
- Responsible for formulating the Mobile Strategy for Bank of America (BofA). Instrumental in developing strategic relationships with key smart phone device manufactures as wells as key telecommunications providers such as Apple, Research In Motion (RIM), ATT, Verizon to participate in launch of next generation technologies. BofA was the first to launch its Banking Application on IPhone, IPhone Application Store, IPod Touch, Blackberry Storm and other similar devices. This strategy and implementation helped BofA become the leader in its industry to acquire more than 2 MM customers utilizing the Mobile channel.
- Responsible for development and Delivery of the next generation Digital eCommerce web store platform in a Software as a Service (SaaS) for more then 150 for the largest retailer in the US, Canada and UK. This included concept-to-development of their web stores, development of their marketing fulfillment & customer care strategies and full P&L reporting.
Additional Information
- Willing to travel.
Timeline
Managing Director
Peergenics
01.2017 - Current
Sales Representative
Integrity Pharmaceudical
10.2006 - 03.2008
IT Recruiting Manager
CSS Technical Services
11.2000 - 01.2017
Sales Representative
Wallace Computer Services
06.1999 - 06.2000
Bachelor of Science - Environmental Economics
The Pennsylvania State University
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