Chuck Njoku
McKinney,TX
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal Security
06.2020 - Current
- Going above and beyond in my service deliverables - providing superior customer service.
- Sustaining organization's stability and reputation by complying with legal requirements and policies.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Driver Helper /Package Handler (seasonal)
UPS
10.2020 - 01.2021
- Assisted driver with product or package deliveries to residential and commercial locations.
- Lifted and carried packages weighing up to 50lbs.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Placed cold-sensitive products in appropriate truck storage locations and quickly transported items to customers' cold storage facility.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Medical Van Driver
Mains Control
01.2020 - 05.2020
- Performed end-to-end non-emergency medical transportation for patients needing medical facilities in a timely manner.
- Minimized liability by consistently following road rules when driving.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assessed van for cleanliness and properly stocked with first aid and medical supplies.
Client Support Specialist
Njonas Engineering
03.2015 - 11.2019
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Optimized customer support by establishing collaborative service environment.
- Sought ways to improve processes and services provided.
Education
Associate of Applied Science - Health Information Technology
Collin County Community College District
McKinney, TX05.2024
Skills
- Security Team Management
- Attentive and Observant
- CPR Certified
- Team Player
- Basic First Aid
- Lifting
- Customer Satisfaction
- Customer Experience
- Patient Transport
Certification
- Exceptional Customer Care Training - 2 Days
- Driver Training Programme
- Hazmat Training - Online
Timeline
Driver Helper /Package Handler (seasonal)
UPS
10.2020 - 01.2021
Security Professional
Allied Universal Security
06.2020 - Current
Medical Van Driver
Mains Control
01.2020 - 05.2020
Client Support Specialist
Njonas Engineering
03.2015 - 11.2019
Associate of Applied Science - Health Information Technology
Collin County Community College District