Charles O'Leary
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
17
17
years of professional experience
Work History
Sales Manager
Northgate Ford
11.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Hiring, training and coaching sales personnel, assisting with individual selling efforts and motivating sales representatives to help reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Buying cars and handling auction cars
Sales Manager/General Manager
Interstate Ford
10.2006 - 10.2018
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Hiring, training, and coaching sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Buying cars and handling car auctions
Education
BBA - Business
Indiana State University
Terre Haute, IN05.1973
Skills
Positive work place
Motivating sales people
Displaying merchandise
Desking deals
Planning and organization
Willing to work
Timeline
Sales Manager
Northgate Ford
11.2018 - Current
Sales Manager/General Manager
Interstate Ford
10.2006 - 10.2018
BBA - Business
Indiana State University
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