Chuck Price
Tulsa,OK
Summary
Results-driven Instructional Designer skilled in using ADDIE, Bloom's Taxonomy, and Agile project management to create engaging eLearning and live training solutions. Proficient in tools Articulate Storyline, Adobe Captivate, and Camtasia, with expertise in designing learner-focused programs that enhance engagement and retention. Experienced in collaborating with cross-functional teams to deliver accurate, impactful training materials aligned with organizational goals. Passionate about continuous improvement and innovative learning strategies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Revenue Cycle Instructional Designer
Saint Francis Health System
11.2024 - Current
- Spearheaded the development of Standard Operating Procedures (SOP) and established a scalable framework for courseware creation and revision, integrating Agile methodologies.
- Delivered comprehensive training sessions for developers on courseware production, focusing on Layout & Design, Action Mapping, Scripting, Storyboarding, and applying the ADDIE model.
- Identified and implemented process improvement initiatives, mentoring staff to enhance workflows, elevate efficiency, and ensure high-quality deliverables.
- Led the analysis and redesign of continuing education courses within the CE course library, incorporating story arcs to bolster learner engagement and retention.
- Cultivated strong partnerships with managers and end-users to align training programs with organizational goals and evaluate their impact effectively.
- Administered the Workday Learning Management System (LMS) to streamline onboarding and continuing education processes, ensuring an intuitive and seamless learning experience.
- Developed and deployed needs analysis questionnaires to assess office staff's continuing education requirements, driving data-informed, targeted training strategies.
Training Developer
Eaglesun Systems Products, Inc.
02.2024 - 09.2024
- Designed and delivered engaging, in-person and virtual training sessions for the company's flagship product, Tribal Assistance Software (TAS), utilizing instructional strategies to ensure users achieved proficiency in software functionality.
- Instructional design lead for the TAS Child Welfare module, spearheading the creation and optimization of training materials to enhance user proficiency and engagement.
- Revamped training curriculum to incorporate the latest software updates and instructional best practices, enhancing the learning experience and driving user adoption.
- Provided ongoing customer support by addressing client inquiries and resolving technical issues, fostering user satisfaction and retention.
- Developed and revised custom Crystal Reports, leveraging data visualization and analysis to provide actionable insights supporting organizational decision-making.
- Conducted comprehensive testing of software updates and bug fixes, ensuring functionality and accuracy while contributing to user-centric improvements.
- Supported the company's annual client convention by facilitating instructional workshops, setting up equipment, coordinating logistics, and addressing client needs to ensure a seamless event experience.
Computer Based Courseware Specialist
Chickasaw National Industries
08.2022 - 01.2024
- Partnered with a multimedia team to script, storyboard, and develop video and multimedia assets, integrating them into cohesive e-learning courses using Articulate Storyline.
- Applied SAFe Agile methodologies to effectively manage project timelines, streamline workflows, and ensure successful instructional design outcomes.
- Designed and delivered targeted training modules for Federal Aviation Administration (FAA) medical staff, enhancing their comprehension and application of federal aviation medical standards.
- Created and implemented instructional courses for the U.S. Department of Transportation (DOT), emphasizing financial regulations and compliance requirements.
- Collaborated weekly with subject matter experts, media professionals, and FAA and DOT officials to ensure the accuracy, relevance, and regulatory compliance (including 508 compliance) of all training materials.
- Oversaw the Course Avenue (LMS) library, maintaining up-to-date and accessible course offerings aligned with FAA and DOT standards.
Learning Delivery Specialist
Alorica, Inc.
07.2020 - 08.2022
- Facilitated live training sessions (in-person and virtual) focused on onboarding, soft skills, product knowledge, sales techniques, and professional upskilling within Health Insurance and Online Banking business sectors.
- Applied the ADDIE model and adult learning theories to craft engaging and effective instructional materials and training programs tailored to diverse learner needs.
- Designed and produced a suite of training assets, including on-demand recordings, product demonstrations, interactive tutorials, exercises, quizzes, surveys, presentations, and other dynamic instructional resources.
- Collaborated extensively with Operations Managers and Subject Matter Experts to acquire in-depth knowledge of software systems, business workflows, and industry best practices.
- Evaluated training effectiveness by analyzing survey results and implemented iterative improvements to ensure alignment with learning objectives and continuous enhancement.
Owner/Operator
CB Music Studios
07.2006 - 05.2020
- Built and scaled a thriving music school from a single client and two instructors to over 300 weekly clients and 20+ instructors by cultivating a collaborative community centered on a unified vision.
- Orchestrated intricate scheduling logistics for instructors and clients, optimizing staff capabilities, accommodating client preferences, and managing studio classroom availability while organizing two annual student concerts.
- Achieved remarkable project outcomes, increasing revenue by 30% through strategic management of the annual operational budget and securing large-scale contracts with local charter schools.
- Designed and implemented a customized accounting system to manage receivables from a complex voucher system, streamlining financial operations with contracted public charter schools.
- Adapted operations to a virtual learning model during the COVID-19 pandemic, maintaining a 99% student retention rate and ensuring business continuity.
Education
Bachelor of Arts - Biblical Studies
United Christian Ministries Institute
Columbia City, IN05-1997
Skills
- Effective Learning Strategies
- Innovative Learning Approaches
- Visual Story Development
- E-learning Design
- Training Program Design
- Learning Platform Management
- User-Centric Design
- Visual and Audio Content Creation
- 508 Accessibility
- SCORM Standards Adherence
- Team Development
- Course Assessment
Certification
- Instructional Design, ISFET - 2022
Timeline
Revenue Cycle Instructional Designer
Saint Francis Health System
11.2024 - Current
Training Developer
Eaglesun Systems Products, Inc.
02.2024 - 09.2024
Computer Based Courseware Specialist
Chickasaw National Industries
08.2022 - 01.2024
Learning Delivery Specialist
Alorica, Inc.
07.2020 - 08.2022
Owner/Operator
CB Music Studios
07.2006 - 05.2020
Bachelor of Arts - Biblical Studies
United Christian Ministries Institute
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