Chuck Robinson
Cleveland,Georgia
Summary
Dynamic manager with a proven track record at Boneyard Pizza, excelling in budget management and team leadership. Enhanced customer satisfaction through effective conflict resolution and exceptional service delivery. Developed strong client relationships, fostering repeat business and a collaborative company culture focused on continuous improvement.
Overview
2025
2025
years of professional experience
Work History
Manager
Boneyard Pizza
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Owner
The Rabbits Foot
12.2014 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Executive Sous Chef
Kristie's Catering
12.2001 - 12.2023
- Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
- Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
- Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
- Evaluated employee performance regularly providing guidance towards improvement as necessary.
- Managed inventory control, reducing food waste and optimizing budget allocation.
- Collaborated with Executive Chef to design seasonal menus that showcased diverse flavors and techniques.
- Enhanced dining experience by creating innovative and visually appealing menu items.
- Continuously researched industry trends to stay current on new cooking methods, ingredients, and presentation styles.
Owner
CWR JR. Property Management
12.2002 - 12.2012
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Business Administration
Middle Georgia State University
Macon, GAHorticulture
University of Georgia
Athens, GAEarly Childhood Education
Texas A&M University
College Station, TXSkills
- Budget management
- Inventory control
- Menu development
- Business operations
- Client relations
- Customer service
- Team management
- Conflict resolution
- Performance evaluation
Timeline
Owner
The Rabbits Foot
12.2014 - 12.2024
Owner
CWR JR. Property Management
12.2002 - 12.2012
Executive Sous Chef
Kristie's Catering
12.2001 - 12.2023
Manager
Boneyard Pizza
Business Administration
Middle Georgia State University
Horticulture
University of Georgia
Early Childhood Education
Texas A&M University
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