Chuck Sims
Director Of Operations
Tuscumbia,AL
Summary
Operations Manager with over 30 years of experience in the small packages transportation industry. Worked as an On Car Supervisor, Dispatcher, and Operations Manager for various operations across North Mississippi and Northwest Alabama. Strong background in continuous improvement processes, operations management, and team leadership. Strong leader in delivering excellent customer service, optimizing efficiency, and ensuring safety and compliance for both employees and customers.
Currently serving as the Director of Operations at Schnellecke Logistics USA, I lead strategic oversight for Just In Sequence (JIS) production and inventory management services for Mercedes-Benz USA. I am responsible for managing a dynamic team of 250+ employees across two shifts, ensuring optimal performance through mentoring, professional development, and fostering a collaborative work environment. My role focuses on tracking and improving key performance indicators (KPIs) to drive operational excellence and deliver exceptional value to our partners.
Overview
30
30
years of professional experience
3
3
years of post-secondary education
Work History
Director of Operations
Schnellecke Logistics USA
Vance, AL
08.2024 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
Operations Manager
UPS
Muscle Shoals, AL
01.2017 - 07.2024
- Currently serves as Operations Manager for package centers in Florence and Winfield, AL
- Manages diverse and talented team of 250+ supervisors, drivers, and part-time employees, and support them in achieving their goals while providing world-class performance to customers. Partner with other managers to coordinate and implement strategic initiatives, such as continuous improvement process improvement, cost reduction initiatives, and increasing productivity.
On Road Supervisor
UPS
07.2011 - 12.2017
- Responsible for training, safety and production goals for assigned group of 100+ full-time drivers and part time employees. Maintain programs to ensure center was in compliance with DOT, EPA, FAA and OSHA regulation.
- Used critical thinking skills in fast-paced work environment to meet staffing and dispatch needs on daily basis. Worked to provide most cost-effective services to customer while maintaining labor, fleet, fuel and facility cost.
Dispatch Supervisor
UPS
06.2001 - 07.2011
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Maintained updated and detailed records of calls in physical and electronic database.
- Modernized communications systems to improve productivity, reliability and efficiency.
- Evaluated and adjusted over 35 routes based on daily needs, available workers, traffic hazards, and weather conditions.
Senior Account Executive
UPS
01.1995 - 06.2001
- Senior Account Executive for Major accounts in North Mississippi and Eastern Arkansas.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Streamlined customer shipping and receiving process to increase production and reduce cost.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Education
Bachelor of Science - Business Administration and Management, General
University of Mississippi
Oxford 05.1986 - 01.1988
Associate of Arts - Accounting
Northeast Mississippi Community College
Booneville, MS 05.1984 - 01.1986
Skills
Logistics operations oversight
Warehouse management
Strategic development
Analytical reporting skills
Employee relations management
Process optimization
Performance metric tracking
Timeline
Director of Operations
Schnellecke Logistics USA
08.2024 - Current
Operations Manager
UPS
01.2017 - 07.2024
On Road Supervisor
UPS
07.2011 - 12.2017
Dispatch Supervisor
UPS
06.2001 - 07.2011
Senior Account Executive
UPS
01.1995 - 06.2001
Bachelor of Science - Business Administration and Management, General
University of Mississippi
05.1986 - 01.1988
Associate of Arts - Accounting
Northeast Mississippi Community College
05.1984 - 01.1986
Similar Profiles
Tia R. WilsonTia R. Wilson
Dispatcher Team Leader at Schnellecke Logistics USADispatcher Team Leader at Schnellecke Logistics USA
John DavisJohn Davis
Team Leader at Schnellecke Logistics USATeam Leader at Schnellecke Logistics USA
Greg KapherrGreg Kapherr
Training Specialist at Schnellecke Logistics USATraining Specialist at Schnellecke Logistics USA
Ryan LindseyRyan Lindsey
Registered Nurse - Critical Care Unit at North Alabama Medical CenterRegistered Nurse - Critical Care Unit at North Alabama Medical Center
Leslie ReedLeslie Reed
Volunteer Coordinator at Helen Keller HospitalVolunteer Coordinator at Helen Keller Hospital