Chuck Smothers
Sparks,NV
Summary
Dynamic General Manager with a proven track record at Big O Tires & Service Center. consistently had sales increases with no percentages. I hit my goal every year. excelling in leadership and operations management. Expert in fostering client relationships and enhancing team performance, driving sales growth through strategic initiatives. Skilled in inventory control and training, consistently achieving high employee satisfaction and operational efficiency.
Overview
37
37
years of professional experience
Work History
General Manager
Big O Tires & Service Center
Reno, NV
05.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- conducted performance evaluations for all employees
- recruited, hired and trained staff
- Interacted well with customers to build connections and nurture relationships.
- Analyzed and controlled materials, supplies, and equipment operational expenses.
- addressed escalated customers with suitability solutions
General Manager
Tires Plus Automotive
Reno, NV
01.1993 - 05.2021
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Oversaw inventory management through audits and inventory control
- maintained store standards
- showcased and built displays and signs to encourage customers to buy specific products.
Insurance Agent
John Hancock Financial
New York, Melville
02.1988 - 03.1991
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- handled mutual funds
- carried a series 6 security license, for variable securities.
Education
High School Diploma -
North Tahoe H.S
Tahoe City, CA05-1982
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Staff training/development
- Inventory control
- Verbal and written communication
- Consistently meet goals
- Performance evaluations
- Recruitment
- computer literacy
Timeline
General Manager
Big O Tires & Service Center
05.2021 - Current
General Manager
Tires Plus Automotive
01.1993 - 05.2021
Insurance Agent
John Hancock Financial
02.1988 - 03.1991
High School Diploma -
North Tahoe H.S
Similar Profiles
Randy ScottRandy Scott
Owner/manager at Big O Tires & Service CenterOwner/manager at Big O Tires & Service Center
Robert MillerRobert Miller
Owner/Operator at Big O Tires & Service CenterOwner/Operator at Big O Tires & Service Center
Chase LalChase Lal
Mechanic's Helper at Big O Tires & Service CenterMechanic's Helper at Big O Tires & Service Center