Summary
Overview
Work History
Education
Skills
Timeline
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Chunder Porshae Porambo

Riverdale

Summary

Dynamic leader with a proven track record at Grease Monkey and Drivers Automotive, enhancing operational efficiency and driving revenue growth. Skilled in conflict resolution and team leadership, I successfully implemented cost-saving measures, boosting profitability while fostering a collaborative work environment. Committed to customer satisfaction, I transformed feedback into actionable improvements, ensuring loyalty and retention.

Overview

11
11
years of professional experience

Work History

Supervisor

DRIVERS AUTOMOTIVE
01.2022 - Current
  • Assisted in daily operations by monitoring team performance to assure timely completion of tasks and ensuring adherence to safety protocols.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Optimized scheduling to ensure full coverage during peak hours without over staffing, balancing customer service with cost efficiency.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues. Evaluated customer needs and feedback to drive product and service improvements.


General Manager

Greasemonkeyintl
03.2015 - 07.2021
  • Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.



Education

COSMETOLOGY

MCCALL BEAUTY SCHOOL
Nashville, TN
05-2014

Skills

  • Training, mentoring, motivation and employee management
  • Goal oriented and multitasking
  • Attention to detail and good decision making
  • Conflict resolution and negotiation
  • Adaptability and flexibility
  • Verbal and written effective communication
  • Problem-solving
  • Professionalism and customer service
  • Self motivation, reliability and loyalty
  • Team leadership
  • Customer and team relationship building
  • Sales strategies

Timeline

Supervisor

DRIVERS AUTOMOTIVE
01.2022 - Current

General Manager

Greasemonkeyintl
03.2015 - 07.2021

COSMETOLOGY

MCCALL BEAUTY SCHOOL

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Chunder Porshae Porambo