Chuong Nguyen
Des Moines
Summary
Experienced Data Center Technician with over 3 years of hands-on experience supporting large-scale data center infrastructure projects. Skilled in fiber optic installation, testing, rack and stack deployments, cable routing, labeling, auditing, and troubleshooting. Proven ability to work in mission-critical environments while maintaining quality, safety, and customer standards. Strong collaborator with experience supporting infrastructure deployments, upgrades, and documentation in fast-paced data center environments.
Overview
14
14
years of professional experience
Work History
Volt Technician
IES Communication
Altoona
05.2023 - Current
- • Install, route, label, and test fiber optic cabling in large-scale data center environments.
• Perform rack and stack installation of servers, switches, PDUs, and network infrastructure equipment.
• Conduct fiber testing and troubleshooting to ensure compliance with customer specifications and project requirements.
• Complete cable audits and infrastructure verification to maintain accurate documentation and quality standards.
• Read and interpret blueprints, rack elevations, cable schedules, and project documentation.
• Collaborate with project managers, engineers, and technicians to complete projects on schedule.
• Support infrastructure upgrades, equipment deployments, and decommissioning activities.
• Maintain strict adherence to safety standards and customer operational requirements.
• Assist with quality control inspections and final project turnover documentation.
Machine Operator II
Hach
Ames
07.2021 - 05.2023
- Streamlined production processes by optimizing machine settings and reducing downtime, leading to improved operational efficiency and output quality.
- Monitored critical equipment parameters, analyzed performance metrics, and documented process improvements to enhance manufacturing workflow.
- Coordinated with maintenance teams to resolve technical issues, trained new operators, and contributed to cross-functional process improvement initiatives.
- Identified and implemented equipment optimization strategies, reducing material waste and enhancing production line effectiveness.
- Tested finished products for compliance with tolerances and overall quality.
- Recognized and reported defective material and equipment to shift supervisor.
- Received and processed both written and verbal instructions, prints and work orders.
- Notified engineering of errors and discrepancies.
Mechanic Assembler
AG Leader Technology
Ames
02.2021 - 06.2021
- Conduct comprehensive voltage measurements and system diagnostics, implementing technical solutions while maintaining strict safety protocols.
- Monitor and calibrate voltage equipment, document system performance, and execute preventive maintenance procedures with precision.
- Develop and apply advanced troubleshooting methods for complex electrical systems, reducing system downtime through proactive maintenance.
- Partner with cross-functional teams to enhance electrical system efficiency, sharing technical expertise and implementing best practices.
- Lead voltage testing operations and optimize electrical system performance through data-driven diagnostics, ensuring compliance with safety standards.
Food Preparation Worker
HuHot Mongolian Grill
Ames
02.2020 - 01.2021
- Maintained precise food preparation standards while coordinating with kitchen staff to ensure consistent quality and timely service delivery.
- Streamlined food preparation processes and reduced waste through effective inventory management and portion control measures.
- Partnered with team members during peak hours to optimize kitchen workflow and enhance customer satisfaction.
- Implemented food safety protocols and maintained cleanliness standards while monitoring temperature controls and storage procedures.
- Executed precise ingredient measurements and cooking techniques while adhering to standardized recipes and quality benchmarks.
Produce Clerk
Fresh Thyme Farmers Market
Ames
06.2016 - 11.2019
- Assisted customers by finding items quickly and with enthusiasm, boosting store satisfaction rate by 100%.
- Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
- Checked for outdated and overripe items and removed them from inventory to eliminate illness and other risks.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Performed regular segment cycle counts and monthly inventory audits to maintain accurate records.
Produce Clerk
Price Chopper
Des Moines
03.2013 - 05.2016
- Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to “first in, first out” rule.
- Maintained safe, neat and clean working environment at all times. Designed and constructed advertising signs to attract customers and promote sales.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Impact Team Member
Hollister
West Des Moines
10.2012 - 03.2013
- Stocked merchandise of each time frame, clearly labeling items, arranging according to size or color, and preparing attractive displays.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and concerns to support positive customer experiences.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Safely operated bar code scanner to prepare clothing and accessories products for inspections and packaging.
- Planned production schedules for evenings, taking employee production rates, company needs and seasonal changes into account.
- Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
Daycare Staff
Banker Trust Daycare Camp
Des Moines
06.2012 - 08.2012
- Created and implemented diverse educational strategies to boost development.
- Applied positive behavior management techniques to foster social interactions and support emotional development.
- Prepared nutritious meals and snacks for children, adhering to dietary guidelines and accommodating individual restrictions.
- Monitored entrances and exits, ensuring safety and organization within the environment.
Education
Associate Degree - Liberal Arts
DMACC Community College
Boone, IA06-2019
High School Diploma -
Lincoln High School
Des Moines, IA05-2013
Skills
- Data Center Infrastructure
- Fiber Optic Installation & Testing
- Structured Cabling
- Rack & Stack Deployments
- Cable Routing & Management
- Cable Labeling & Documentation
- Infrastructure Audits
- Network Hardware Installation
- Server & Switch Installation
- Troubleshooting & Diagnostics
- Quality Assurance & Testing
- Blueprint & Rack Elevation
- Interpretation
- Microsoft Office Suite
- Safety Compliance
Timeline
Volt Technician
IES Communication
05.2023 - Current
Machine Operator II
Hach
07.2021 - 05.2023
Mechanic Assembler
AG Leader Technology
02.2021 - 06.2021
Food Preparation Worker
HuHot Mongolian Grill
02.2020 - 01.2021
Produce Clerk
Fresh Thyme Farmers Market
06.2016 - 11.2019
Produce Clerk
Price Chopper
03.2013 - 05.2016
Impact Team Member
Hollister
10.2012 - 03.2013
Daycare Staff
Banker Trust Daycare Camp
06.2012 - 08.2012
Associate Degree - Liberal Arts
DMACC Community College
High School Diploma -
Lincoln High School