Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chuong Nguyen

Des Moines

Summary

Experienced Data Center Technician with over 3 years of hands-on experience supporting large-scale data center infrastructure projects. Skilled in fiber optic installation, testing, rack and stack deployments, cable routing, labeling, auditing, and troubleshooting. Proven ability to work in mission-critical environments while maintaining quality, safety, and customer standards. Strong collaborator with experience supporting infrastructure deployments, upgrades, and documentation in fast-paced data center environments.

Overview

14
14
years of professional experience

Work History

Volt Technician

IES Communication
Altoona
05.2023 - Current
  • • Install, route, label, and test fiber optic cabling in large-scale data center environments.
    • Perform rack and stack installation of servers, switches, PDUs, and network infrastructure equipment.
    • Conduct fiber testing and troubleshooting to ensure compliance with customer specifications and project requirements.
    • Complete cable audits and infrastructure verification to maintain accurate documentation and quality standards.
    • Read and interpret blueprints, rack elevations, cable schedules, and project documentation.
    • Collaborate with project managers, engineers, and technicians to complete projects on schedule.
    • Support infrastructure upgrades, equipment deployments, and decommissioning activities.
    • Maintain strict adherence to safety standards and customer operational requirements.
    • Assist with quality control inspections and final project turnover documentation.

Machine Operator II

Hach
Ames
07.2021 - 05.2023
  • Streamlined production processes by optimizing machine settings and reducing downtime, leading to improved operational efficiency and output quality.
  • Monitored critical equipment parameters, analyzed performance metrics, and documented process improvements to enhance manufacturing workflow.
  • Coordinated with maintenance teams to resolve technical issues, trained new operators, and contributed to cross-functional process improvement initiatives.
  • Identified and implemented equipment optimization strategies, reducing material waste and enhancing production line effectiveness.
  • Tested finished products for compliance with tolerances and overall quality.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Received and processed both written and verbal instructions, prints and work orders.
  • Notified engineering of errors and discrepancies.

Mechanic Assembler

AG Leader Technology
Ames
02.2021 - 06.2021
  • Conduct comprehensive voltage measurements and system diagnostics, implementing technical solutions while maintaining strict safety protocols.
  • Monitor and calibrate voltage equipment, document system performance, and execute preventive maintenance procedures with precision.
  • Develop and apply advanced troubleshooting methods for complex electrical systems, reducing system downtime through proactive maintenance.
  • Partner with cross-functional teams to enhance electrical system efficiency, sharing technical expertise and implementing best practices.
  • Lead voltage testing operations and optimize electrical system performance through data-driven diagnostics, ensuring compliance with safety standards.

Food Preparation Worker

HuHot Mongolian Grill
Ames
02.2020 - 01.2021
  • Maintained precise food preparation standards while coordinating with kitchen staff to ensure consistent quality and timely service delivery.
  • Streamlined food preparation processes and reduced waste through effective inventory management and portion control measures.
  • Partnered with team members during peak hours to optimize kitchen workflow and enhance customer satisfaction.
  • Implemented food safety protocols and maintained cleanliness standards while monitoring temperature controls and storage procedures.
  • Executed precise ingredient measurements and cooking techniques while adhering to standardized recipes and quality benchmarks.

Produce Clerk

Fresh Thyme Farmers Market
Ames
06.2016 - 11.2019
  • Assisted customers by finding items quickly and with enthusiasm, boosting store satisfaction rate by 100%.
  • Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
  • Checked for outdated and overripe items and removed them from inventory to eliminate illness and other risks.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Performed regular segment cycle counts and monthly inventory audits to maintain accurate records.

Produce Clerk

Price Chopper
Des Moines
03.2013 - 05.2016
  • Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to “first in, first out” rule.
  • Maintained safe, neat and clean working environment at all times. Designed and constructed advertising signs to attract customers and promote sales.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.

Impact Team Member

Hollister
West Des Moines
10.2012 - 03.2013
  • Stocked merchandise of each time frame, clearly labeling items, arranging according to size or color, and preparing attractive displays.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Safely operated bar code scanner to prepare clothing and accessories products for inspections and packaging.
  • Planned production schedules for evenings, taking employee production rates, company needs and seasonal changes into account.
  • Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.

Daycare Staff

Banker Trust Daycare Camp
Des Moines
06.2012 - 08.2012
  • Created and implemented diverse educational strategies to boost development.
  • Applied positive behavior management techniques to foster social interactions and support emotional development.
  • Prepared nutritious meals and snacks for children, adhering to dietary guidelines and accommodating individual restrictions.
  • Monitored entrances and exits, ensuring safety and organization within the environment.

Education

Associate Degree - Liberal Arts

DMACC Community College
Boone, IA
06-2019

High School Diploma -

Lincoln High School
Des Moines, IA
05-2013

Skills

  • Data Center Infrastructure
  • Fiber Optic Installation & Testing
  • Structured Cabling
  • Rack & Stack Deployments
  • Cable Routing & Management
  • Cable Labeling & Documentation
  • Infrastructure Audits
  • Network Hardware Installation
  • Server & Switch Installation
  • Troubleshooting & Diagnostics
  • Quality Assurance & Testing
  • Blueprint & Rack Elevation
  • Interpretation
  • Microsoft Office Suite
  • Safety Compliance

Timeline

Volt Technician

IES Communication
05.2023 - Current

Machine Operator II

Hach
07.2021 - 05.2023

Mechanic Assembler

AG Leader Technology
02.2021 - 06.2021

Food Preparation Worker

HuHot Mongolian Grill
02.2020 - 01.2021

Produce Clerk

Fresh Thyme Farmers Market
06.2016 - 11.2019

Produce Clerk

Price Chopper
03.2013 - 05.2016

Impact Team Member

Hollister
10.2012 - 03.2013

Daycare Staff

Banker Trust Daycare Camp
06.2012 - 08.2012

Associate Degree - Liberal Arts

DMACC Community College

High School Diploma -

Lincoln High School
Chuong Nguyen