Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chyanne D. Nelson

Colorado Springs,CO

Summary

Highly adaptable team player with a strong ability to excel in collaborative environments as well as autonomously. Committed to continuous professional development and eager to enhance technical skills. Known for exceptional customer service and a proactive, outgoing demeanor. Demonstrated leadership qualities, quick learner, and adept at effectively engaging with diverse individuals. Thrives in challenging situations, excels under pressure, and consistently exceeds expectations with a goal-oriented mindset.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Technology Tech

UCHealth
07.2022 - Current
  • Responds to clinical support requests.
  • Determines nature and scope of customer issues and takes appropriate response.
  • Monitors clinical areas for equipment needing service.
  • Escalates issues to higher level technical support or management.
  • Performs routine cleaning and inventory.
  • Conducts visual inspections on basic medical equipment.
  • Follows customer service policies and procedures and adheres to and improves lean processes.
  • Within scope of job, requires critical thinking skills, troubleshooting equipment, decisive judgement and the ability to work with minimal supervision.
  • Must be able to work in a fast-paced environment and take appropriate action.

Warehouse worker

Amazon
11.2019 - 09.2023
  • Worked with a fast-paced team responsible for preparing orders for customers.
  • My role involved working in various areas such as merchandise, customer returns, and general fulfillment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 20-70 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Pros Desk

Home Depot
03.2020 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sale Associate

Verizon (Victra)
11.2019 - 09.2020
  • Organized and maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

CNA Certified Nursing Assistant -

Sheridan College
08.2009

Esthetics -

International Salon & Spa Academy
01.2016

Nursing/Theater -

Pikes Peak Community College
05.2014

General Education Development -

Sheridan College
12.2008

Skills

  • Teamwork
  • Independence
  • Technical skills
  • Customer service
  • Self-motivation
  • Leadership
  • Interpersonal skills
  • Problem-solving
  • Ability to work under pressure
  • Goal orientation
  • Achievement orientation
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Critical thinking
  • Computer skills

Certification

BLS Certified


Timeline

Patient Technology Tech

UCHealth
07.2022 - Current

Pros Desk

Home Depot
03.2020 - 07.2022

Warehouse worker

Amazon
11.2019 - 09.2023

Sale Associate

Verizon (Victra)
11.2019 - 09.2020

Esthetics -

International Salon & Spa Academy

Nursing/Theater -

Pikes Peak Community College

General Education Development -

Sheridan College

CNA Certified Nursing Assistant -

Sheridan College

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Chyanne D. Nelson