My objective is to be given the opportunity to work for a reliable company where I can learn and grow.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
2015
2015
years of post-secondary education
Work History
Command Center
Floor and Decor
Rancho Cordova, California
07.2025 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Data Entry
Inbound calls
Outbound calls
Work well under pressure
Organization skills
Multitask
Coordinate with customer on orders
Log customer information
Verify customer information
Daily audits
Daily Reports
Receive product
Setup shipments
Problem solving
Attention to details
Computer skills
Order processing
Operated a variety of machinery and tools safely and efficiently.
Ensure efficient decision making
Warehouse Worker
Ryder Logistics
Atlanta, GA
09.2020 - 02.2023
Operated forklifts and pallet jacks to move inventory efficiently
Organized and maintained stock levels in designated warehouse areas
Loaded and unloaded shipments while ensuring proper handling of goods
Followed safety guidelines to maintain a hazard-free work environment
Conducted regular inventory counts to verify stock accuracy
Utilized warehouse management systems for tracking inventory movements
Shrink wrap pallets
Ability to stand 10 hours a day
Order pulling
Receiving
Shipping
Labeling
Good with numbers
Problem solving
Fast paced Environment
Keep good attendance
Work well under pressure
Attention to detail
Positive attitude
Ability to work well with little supervision
Log misroutes
Assist with warehouse paper when needed
Help train new employees
Data Entry/Specimen Processor
Quest Diagnostics
Tucker, Georgia
02.2022 - 05.2022
Prepared specimens for laboratory analysis following established protocols.
Processed incoming samples to ensure accurate labeling and tracking.
Maintained cleanliness and organization of the processing area.
Ability to work at a fast pace
Organization skills
Input data into the system
Customer Service/Cashier Team Lead
99 Cent Store
Tucker, GA
01.2015 - 05.2020
Processed customer transactions efficiently at point of sale.
Assisted customers with product inquiries and store navigation.
Managed cash register operations and maintained accurate cash drawers.
Trained new cashiers on register operation and customer service practices.
Stocked shelves and organized merchandise for optimal display.
Handled returns and exchanges according to store policies.
Collaborated with team members to ensure a clean shopping environment.
Resolved customer complaints in a professional manner.
Greeted customers and provided friendly customer service.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Answered incoming phone calls from customers regarding product availability or store locations.
Informed customers of in-store promotions or pricing specials.
Motivated staff through positive reinforcement techniques.
Strong communication skills
Document merchandise
Leadership skills
Inventory management
Basic math skills
Dependable
Problem solving
Call Center Representative/Customer Service
YEP Oakland City Center
Oakland, CA
12.2010 - 08.2011
Greeted customers warmly and identified their needs promptly.
Managed incoming and outgoing calls making sure I provided accurate information to callers.
Bi-Weekly team switch out between call center and City clean up
Resolved customer complaints effectively using active listening skills.