Chyemina Williams
Dallas
Summary
Skilled graduate with hands on clinical experience in diagnostic imaging. Expertise in operating complex radiographic equipment, ensuring accurate image capture, and maintaining patient safety. Strong focus on teamwork and adaptability, consistently delivering reliable results in dynamic environments. Known for excellent patient care, attention to detail, and technical proficiency in radiologic procedures and protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Claims Processor
State Farm
03.2022 - 09.2023
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
- Identified fraudulent claims through meticulous investigation and analysis of submitted documentation, protecting company resources.
- Developed positive relationships with auto insurance providers to facilitate effective coordination of benefits between insurers and claimants.
Customer Service Representative
Alorica
08.2020 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Certified Nursing Assistant
Autumn Leaves Nursing Home
01.2017 - 07.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Licensed Limited X-ray Technician - Radiology
The College of Health Care Professions
TX03-2025
Skills
- Patient Care
- Strong Interpersonal Communication
- Efficient Data Management
- HIPAA compliance
Certification
licensed limited medical radiology technician with MA skills
Timeline
Insurance Claims Processor
State Farm
03.2022 - 09.2023
Customer Service Representative
Alorica
08.2020 - 02.2022
Certified Nursing Assistant
Autumn Leaves Nursing Home
01.2017 - 07.2020
Licensed Limited X-ray Technician - Radiology
The College of Health Care Professions
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