Chyenne Eitel
Topeka
Summary
Adaptable professional with a diverse background in customer service and healthcare administration. Known for strong collaboration and multitasking abilities, contributing to improved patient access and streamlined office operations.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Delivery
Spark
Topeka
12.2025 - Current
- Identified customer needs promptly to enhance satisfaction.
- Delivered attentive service to customers in-person and via phone.
- Engaged customers through effective interpersonal skills to foster positive interactions.
- Order Pickup & Delivery: Receive, pick up, and deliver customer orders promptly.
- Shopping & Delivery: In some cases, shop for items in-store and deliver them.
- App Utilization: Accept/decline offers and navigate using the Spark Driver app.
- Customer Service: Provide professional service to customers.
- Flexibility: Choose preferred working hours and delivery zones.
Secretary
University of Kansas Health System St. Francis Campus
Topeka
03.2025 - 12.2025
- Coordinated scheduling for meetings and appointments to optimize time management in healthcare environment.
- Organized and prepared patient records to enhance accessibility and streamline workflows.
- Maintained office supplies and equipment to support daily functions.
- Facilitated communication between departments to improve operational efficiency.
- Supported administrative staff with data entry and file management tasks.
- Ensured compliance with hospital policies during document processing activities.
- Answered incoming phone calls and responded to inquiries.
Patient Access Representative
Allen County Regional Hospital
Iola
09.2021 - 12.2024
- Verified insurance information to ensure proper coverage and eligibility.
- Managed patient registration and check-in processes to enhance workflow efficiency.
- Maintained accurate patient records in electronic health record systems to support quality patient care.
- Collaborated with healthcare teams to improve patient access procedures and enhance overall service delivery.
- Handled sensitive information with confidentiality, adhering to HIPAA regulations.
Education
Associate of Applied Science -
Washburn Tech
Topeka, KS05-2028
High School Diploma -
Seaman High School
Topeka, Ks05-2016
Skills
- Customer service
- Scheduling management
- Data entry
- Office administration
- HIPAA compliance
- PPE use
- Time management
- Multitasking
- Microsoft office
- Clerical support
- Team collaboration
- Effective communication
- Active listening
- Task prioritization
- Task prioritization
Certification
Licensed Insurance Agent in the state of Kansas
Timeline
Delivery
Spark
12.2025 - Current
Secretary
University of Kansas Health System St. Francis Campus
03.2025 - 12.2025
Patient Access Representative
Allen County Regional Hospital
09.2021 - 12.2024
Associate of Applied Science -
Washburn Tech
High School Diploma -
Seaman High School