Enthusiastic candidate looking to establish a position as a flight attendant where I have the ability to utilize my skills and experience working in a customer service - based environment assisting customers and following safety and security protocols to best serve and represent my airline.
Overview
4
4
years of professional experience
Work History
Teller
Wells Fargo
03.2024 - Current
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers, resulting in customer satisfaction.
Contributed to positive team environments through effective communication and collaboration with colleagues.
Macy’s At Your Service Captain
Macy’s Wolfchase Galleria
10.2022 - 03.2024
Role model ability to build lasting customer relationships
Execute store opening and closing procedures if needed
Service customers with honesty, integrity, and confidence
Have practical knowledge of store systems and ability to educate others
Manage customer and colleague flow within AYS to the needs of the business.
Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
Resolved escalated customer complaints diplomatically, turning potentially negative experiences into positive ones through attentive listening and swift action.
Specialty Sales Team Lead
Target
11.2020 - 10.2022
Lead team to prioritize the guest experience
Maintain a motivated atmosphere for self and team
Plan, lead and follow-up on organizational and operational change
Establish a culture of accountability through clear expectations and performance management
Provide service and a shopping experience that meets the needs of guests.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Germantown High School
Germantown, TN
05.2018
Skills
Professionalism and Courtesy
Willingness to Assist
Adaptability
Positive Language
Responsibility
Patience
Empathy
Clear Communication
Proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)