Mariah Williams
KENMARE,ND
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at State Bank & Trust of Kenmare. Proven ability to enhance customer satisfaction and retention while ensuring compliance with banking regulations. Adept at cash handling and fostering positive relationships, contributing to a welcoming and efficient environment.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Teller
State Bank & Trust of Kenmare
04.2025 - Current
- Processed daily transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers in account inquiries and resolved issues to enhance satisfaction and retention.
- Maintained cash drawer integrity through diligent tracking and balanced end-of-day reports.
- Supported branch operations by performing routine audits and reporting discrepancies to management.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Bartender
The Riv LLC
08.2024 - 10.2025
- Crafted cocktails and beverages following standardized recipes to ensure quality and consistency.
- Maintained cleanliness of bar area, adhering to health and safety regulations.
- Provided exceptional customer service, enhancing guest experience through personalized interactions.
- Collaborated with team members to streamline workflow during peak hours, improving efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Traffic Control Supervisor
Mayo Construction
04.2023 - 08.2024
- Supervised traffic control operations to ensure compliance with safety regulations and project timelines.
- Coordinated with construction teams to establish effective traffic flow patterns around job sites.
- Trained staff on proper traffic management protocols and equipment usage for optimal efficiency.
- Monitored site conditions and adjusted traffic control measures in response to changing environments.
- Conducted regular inspections of traffic control devices, ensuring functionality and visibility standards were met.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
- Inspected traffic control devices to verify functionality, placement and safety compliance.
Education
High School Diploma -
Stanley High School
Stanley, ND05.2021
Skills
- Alcohol awareness
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
Strong work ethic
Professionalism and courtesy
Excellent time management skills
Cash handling and management
Transaction processing accuracy
Goal-oriented focus
Compliance, banking laws, and regulations
Financial record keeping
Listening and comprehension
Customer relationship building
Confidentiality and discretion
Financial software
Strong multitasking
Customer service
Team player attitude
Outgoing personality
Responsible alcohol service
Handling difficult customers
Alcohol awareness
Timeline
Teller
State Bank & Trust of Kenmare
04.2025 - Current
Bartender
The Riv LLC
08.2024 - 10.2025
Traffic Control Supervisor
Mayo Construction
04.2023 - 08.2024
High School Diploma -
Stanley High School