Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chymierra Smith

Baltimore,MD

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative City Carrier Assistant proudly offering assistance to customers with a smile. Stays calm in any type of situation. Reliable individual offering communication, interpersonal and active listening skills. Self-motivated Intern highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

5
5
years of professional experience

Work History

City Carrier Assistant

USPS, United States Postal Service
Baltimore, MD
12.2023 - Current
  • Assisted customers with package pickups, deliveries, and inquiries.
  • Organized packages in route sequence and delivered to correct addresses.
  • Prepared appropriate paperwork for delivery of packages and collected payments where applicable.
  • Maintained logs of deliveries and pickups.
  • Scanned items into system to record tracking information.
  • Loaded mail onto trucks according to established procedures.
  • Inspected vehicles daily to ensure safe operation.
  • Operated hand-held scanners to track packages during delivery process.
  • Delivered mail along established routes using a vehicle provided by the USPS.

Security Officer

Metro One Security
Baltimore, MD
06.2023 - 12.2023

My duty in the Security Officer field for Metro One Security

  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Security Officer

Securitas
Baltimore, MD
09.2022 - 08.2023

My duty in the Security Officer field for Securtias

  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.

Sales Associate

DTLR
Baltimore, MD
09.2021 - 05.2022

My duty as a Sales Associate at DTLR

  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.

Internship Student

Brown Advisory
Baltimore, MD
06.2019 - 06.2020

When attending Cristo Rey Jesuit High I was given an Internship at Brown Advisory

  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Researched industry trends and best practices related to specific projects.
  • Assisted guests with check-ins and check-outs in a timely manner.
  • Provided customer service by answering product and service related questions.
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.
  • Collaborated with team members to create a comprehensive social media strategy.

Education

Bachelor’s Degree -

Morgan State University
10.2023

Diploma -

Cristo Rey Jesuit High School
06.2020

Skills

  • Excellent Communication
  • Customer Orientated
  • Diligent
  • Basic Computer Knowledge: Microsoft Word, Excel, Access , and PowerPoint
  • Responsible
  • Strong Organization
  • Multitasking
  • CCTV Monitoring
  • Electronic Surveillance
  • Access Control
  • Emergency Response
  • Investigation Documentation
  • Emergency Management
  • Conflict De-Escalation
  • General Security
  • First Aid and CPR Certified
  • Mail Delivery
  • Postal Regulations Knowledge
  • Proficiency in Portable Scanners
  • Database Entry
  • Verbal Communication
  • Document Control
  • Business Correspondence
  • Word Processing
  • Appointment Setting

Timeline

City Carrier Assistant

USPS, United States Postal Service
12.2023 - Current

Security Officer

Metro One Security
06.2023 - 12.2023

Security Officer

Securitas
09.2022 - 08.2023

Sales Associate

DTLR
09.2021 - 05.2022

Internship Student

Brown Advisory
06.2019 - 06.2020

Bachelor’s Degree -

Morgan State University

Diploma -

Cristo Rey Jesuit High School
Chymierra Smith