Chyna Bacon
Caledonia
Summary
Dynamic leader with a proven track record at Goodwill of Greater Grand Rapids, excelling in team leadership and customer service. Promoted twice within three years, demonstrating strong decision-making and problem-solving skills. Proficient in retail operations and staff development, consistently fostering a positive work environment for customers and staff alike, and achieving sales goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Goodwill of Greater Grand Rapids
2700 Kraft Ave SE, Grand Rapids
12.2022 - Current
- Started as a cashier at the end of 2022 and was promoted to store lead four months later
- Worked as a store lead to mentor employees at the store, count inventory, maintain a clean store, handle cash, and input production numbers.
- Promoted to Assistant Manager in July 2025
- As assistant manager, I packed up jewelry to be shipped off, ordered trucks, edited time cards and schedules, and did the monthly goal board paperwork.
- Continue to provide a healthy work environment for both customers and employees.
Bookseller
Barnes & Noble
Grandville, MI
04.2021 - 12.2022
- Cashier, book shelver, and book recommender
- Worked with teammates to create a welcoming environment
- Helped locate books and book sections that customers asked for,
- Maintained a clean store and made displays to increase interest
Internship
International Organization ASIFA
Grand Rapids, MI
02.2022 - 03.2022
- Enrolled in a short internship with my classmates at Kendall College of Art & Design
- Created a plan for ASIFA to host an online animation showcase on twitch along with useable emotes for the chat of mascots we created.
- Presented this in front of the board working for ASIFA
Caricature Artist
Kaman's Art Shoppes
4750 Whitehall Rd, Muskegon, MI 49445
05.2016 - 06.2020
- Lead artist on the team for the last two years
- Provided art and entertainment in the form of live drawing sessions.
- Engaged with customers and encouraged them to sit down for a drawing.
- Maintained artist supplies and tools, including doing inventory once I became a lead.
- Handled money and paperwork at the end of each night.
Education
Bachelor of Science - Visual Arts
Kendall College of Art And Design of Ferris State University
Grand Rapids, MI05.2022
Associates in Arts And Science - Liberal Arts And Sciences
Muskegon Community College
Muskegon, MI05.2019
High School Diploma -
North Muskegon High School
North Muskegon, MI06.2016
Skills
- Customer service and relations
- Money handling
- Decision-making, problem-solving, and time management
- Team leadership, motivation, and conflict resolution
- Staff training and development
- Task delegation and workload management
- Retail operations
- Recruiting and interviewing
- Customer rapport
Timeline
Assistant Manager
Goodwill of Greater Grand Rapids
12.2022 - Current
Internship
International Organization ASIFA
02.2022 - 03.2022
Bookseller
Barnes & Noble
04.2021 - 12.2022
Caricature Artist
Kaman's Art Shoppes
05.2016 - 06.2020
Bachelor of Science - Visual Arts
Kendall College of Art And Design of Ferris State University
Associates in Arts And Science - Liberal Arts And Sciences
Muskegon Community College
High School Diploma -
North Muskegon High School