Chyna Bacon
Caledonia
Summary
Dynamic leader with a proven track record at Goodwill of Greater Grand Rapids, excelling in team leadership and customer service. Promoted twice within three years, demonstrating strong decision-making and problem-solving skills. Proficient in retail operations and staff development, consistently fostering a positive work environment for customers and staff alike, and achieving sales goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Goodwill of Greater Grand Rapids
12.2022 - Current
- Started as a cashier at the end of 2022 and was promoted to store lead four months later
- Worked as a store lead to mentor employees at the store, count inventory, maintain a clean store, handle cash, and input production numbers.
- Promoted to Assistant Manager in July 2025
- As assistant manager, I packed up jewelry to be shipped off, ordered trucks, edited time cards and schedules, and did the monthly goal board paperwork.
- Continue to provide a healthy work environment for both customers and employees.
Bookseller
Barnes & Noble
04.2021 - 12.2022
- Cashier, book shelver, and book recommender
- Worked with teammates to create a welcoming environment
- Helped locate books and book sections that customers asked for,
- Maintained a clean store and made displays to increase interest
Internship
International Organization ASIFA
02.2022 - 03.2022
- Enrolled in a short internship with my classmates at Kendall College of Art & Design
- Created a plan for ASIFA to host an online animation showcase on twitch along with useable emotes for the chat of mascots we created.
- Presented this in front of the board working for ASIFA
Caricature Artist
Kaman's Art Shoppes
05.2016 - 06.2020
- Lead artist on the team for the last two years
- Provided art and entertainment in the form of live drawing sessions.
- Engaged with customers and encouraged them to sit down for a drawing.
- Maintained artist supplies and tools, including doing inventory once I became a lead.
- Handled money and paperwork at the end of each night.
Education
Bachelor of Science - Visual Arts
Kendall College of Art And Design of Ferris State University
Grand Rapids, MI05.2022
Associates in Arts And Science - Liberal Arts And Sciences
Muskegon Community College
Muskegon, MI05.2019
High School Diploma -
North Muskegon High School
North Muskegon, MI06.2016
Skills
- Customer service and relations
- Money handling
- Decision-making, problem-solving, and time management
- Team leadership, motivation, and conflict resolution
- Staff training and development
- Task delegation and workload management
- Retail operations
- Recruiting and interviewing
- Customer rapport
Timeline
Assistant Manager
Goodwill of Greater Grand Rapids
12.2022 - Current
Internship
International Organization ASIFA
02.2022 - 03.2022
Bookseller
Barnes & Noble
04.2021 - 12.2022
Caricature Artist
Kaman's Art Shoppes
05.2016 - 06.2020
Bachelor of Science - Visual Arts
Kendall College of Art And Design of Ferris State University
Associates in Arts And Science - Liberal Arts And Sciences
Muskegon Community College
High School Diploma -
North Muskegon High School