Customer Service professional with 7 Plus Years of Experience in Administration and office management, patient care , pharmaceutical industry and medical receptionist.
Overview
7
7
years of professional experience
Work History
Medical receptionist
Fast pace health
02.2023 - 06.2025
Managed patient registration and ensured accurate entry of patient insurance and demographic information.
Coordinated and organized daily schedule for multiple physicians to optimize patient flow.
Prepared and processed billing information, ensuring accurate coding for insurance claims submission.
Maintained compliance with healthcare regulations and hospital policies related to patient confidentiality and documentation.
Provided administrative support for clinical staff, including preparing documentation and managing correspondence.
Pharmacy technician
CVS
08.2021 - 01.2023
Managed inventory levels by ordering, receiving, and stocking medications and supplies to maintain optimal pharmacy operations.
Assisted pharmacists with preparing and labeling medications, compounding solutions, and managing medication therapy.
Ensured compliance with all regulatory standards including HIPAA, FDA regulations, and controlled substance laws to maintain a safe and ethical pharmacy environment.
Seasonal Front Desk Receptionist
H&R Block
03.2022 - 05.2022
Managed front desk operations, ensuring timely greeting and support for clients.
Coordinated appointment scheduling and maintained calendar accuracy for tax preparation services.
Assisted clients with inquiries about tax services, providing detailed information and guidance.
Processed client documents efficiently, ensuring compliance with H&R Block standards and regulations.
Patient care technician
Baptist
12.2020 - 10.2021
Monitored vital signs such as blood pressure, temperature, and pulse, reporting any abnormalities to nursing staff promptly.
Maintained cleanliness and organization of patient rooms and medical equipment to comply with infection control standards.
Assisted patients with activities of daily living including bathing, dressing, and mobility to ensure comfort and safety.
Office Liason
Landmark Of Desoto
05.2018 - 11.2020
Managed daily office operations, ensuring smooth communication between departments.
Assisted in maintaining accurate records and filing systems to support administrative processes.
Streamlined office procedures, enhancing workflow efficiency and reducing processing time.
Led initiatives to implement new software tools for improved data management and reporting.