Chyna Reeves
Washington
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Admiral Security Services, Inc.
Washington
02.2024 - Current
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Checked for safety hazards and took corrective action when necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Concierge
Planned Companies
Washington
10.2023 - 02.2024
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Directed incoming calls and messages to appropriate staff or residents.
Retail Security Officer
Allied Universal Security Services
Alexandria
05.2021 - 03.2023
- Enforced store policies and procedures related to customer service, theft prevention, and safety.
- Attended training sessions regularly in order to stay up-to-date on industry best practices.
- Assisted customers with questions regarding store policies and procedures.
- Conducted regular inspections of all access points, exits, doors, gates. to ensure their proper functioning.
- Greeted customers entering the store while screening for potential shoplifters or trespassers.
- Assisted with crowd control when needed during busy periods or special events.
- Reported any suspicious activities or persons to the appropriate authorities.
- Performed routine checks on staff members' bags upon entry and exit from the premises.
Operations Team Leader
Makerspace
Washington
04.2020 - 01.2021
- Reviewed employee performance evaluations and made recommendations for improvement.
- Facilitated training sessions for new employees on operational processes and procedures.
- Established strong relationships with vendors to ensure reliable supply chain operations.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Education
High School Diploma -
Eastern Senior High School
Washington, DC06-2018
Bachelor of Science - Crime And Criminal Justice
Strayer University
Skills
- Access control
- Surveillance monitoring
- Incident reporting
- Safety inspections
- Emergency response
- Customer service
- CCTV surveillance
- Security equipment operation
- General security
Certification
- Concealed Carry License(DC)
- Department Of Criminal Justice System License ( DCJS)
Languages
English
Professional
Timeline
Security Officer
Admiral Security Services, Inc.
02.2024 - Current
Concierge
Planned Companies
10.2023 - 02.2024
Retail Security Officer
Allied Universal Security Services
05.2021 - 03.2023
Operations Team Leader
Makerspace
04.2020 - 01.2021
High School Diploma -
Eastern Senior High School
Bachelor of Science - Crime And Criminal Justice
Strayer University
Similar Profiles
Walkins BeneusWalkins Beneus
Security Supervisor at Admiral Security Services/ ADM Security SolutionsSecurity Supervisor at Admiral Security Services/ ADM Security Solutions
Richmond GarrickRichmond Garrick
Security Officer at Admiral Security Services/Adamas Building ServicesSecurity Officer at Admiral Security Services/Adamas Building Services
Lisa BaconLisa Bacon
Security Officer at Admiral Security Services, Inc.Security Officer at Admiral Security Services, Inc.
Cordell WrightCordell Wright
Account Manager at Admiral Security ServicesAccount Manager at Admiral Security Services
Victoria HawkinsVictoria Hawkins
Records Management Specialist at Blackfish FederalRecords Management Specialist at Blackfish Federal