Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chynna Payne

Tulsa,OK

Summary

Dynamic and dedicated professional with a strong background in patient care and customer service at Sono Bello and Hillcrest Hospital. Proven ability in appointment scheduling and teamwork, enhancing patient satisfaction through effective communication and attention to detail. Committed to maintaining high standards of cleanliness and safety protocols in all environments.

Overview

11
11
years of professional experience

Work History

Patient Ambassador

Sono Bello
09.2022 - Current

Inbound Calls. Outbound Calls, Emails and Chats. Schedule free consultations

Nurse Assistant

Hillcrest Hospital
07.2016 - 09.2018
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.

Housekeeper

Hillcrest Hospital
01.2014 - 06.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Dusted picture frames and wall hangings with cloth.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.

Education

High School Diploma -

Union High School
6636 S. Mingo Road
05-2009

Skills

  • Professionalism and ethics
  • Appointment scheduling
  • Customer service
  • Teamwork
  • Multitasking
  • Reliability and dedication
  • Cleaning techniques
  • Detail-oriented
  • Safety protocols
  • Deep cleaning
  • Dusting
  • Hardworking

Timeline

Patient Ambassador

Sono Bello
09.2022 - Current

Nurse Assistant

Hillcrest Hospital
07.2016 - 09.2018

Housekeeper

Hillcrest Hospital
01.2014 - 06.2016

High School Diploma -

Union High School
Chynna Payne