Jordan Kamara
Baltimore,MD
Summary
Experienced with patient engagement and advocacy. Utilizes effective communication techniques to resolve patient concerns and improve satisfaction. Track record of fostering positive relationships within healthcare settings. Professional healthcare advocate with strong communication and interpersonal skills. Proven ability to foster positive patient relationships and enhance patient experience. Reliable team player adept at adapting to changing needs and delivering consistent results. Skilled in active listening, conflict resolution, and providing compassionate care.
Overview
2
2
years of professional experience
Work History
Patient Ambassador
University of Maryland St. Joseph Medical Center
06.2024 - Current
- Facilitated clear communication between medical staff, patients, and their families, ensuring all parties were informed of treatment plans and progress updates.
- Improved hospital''s reputation for excellent patient care by consistently delivering compassionate assistance to patients and families.
EVS Housekeeping
Kaiser Permanente
12.2023 - 03.2024
- Mostly cleaning and pulling trash and just helping out around the hospital
Housekeeper
Oak Crest
07.2022 - 02.2023
- I did mostly cleaning and helping out the patience with food also
Education
None - Carpentry
Mergenthaler Vocational-Technical High School
Baltimore, MD10.2024
Skills
- Warehouse Experience
- Cashiering
- Cleaning Experience
- Social Work
- Teaching
- Cash handling
- Customer service
- Communication skills
- Organizational skills
- Medical terminology understanding
- Appointment Scheduling
- Data entry proficiency
- Professionalism and Ethics
Timeline
Patient Ambassador
University of Maryland St. Joseph Medical Center
06.2024 - Current
EVS Housekeeping
Kaiser Permanente
12.2023 - 03.2024
Housekeeper
Oak Crest
07.2022 - 02.2023
None - Carpentry
Mergenthaler Vocational-Technical High School
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