Chynna Soza
Oklahoma City
Summary
Adaptable professional with a versatile background in information systems. Known for strong time management and multitasking abilities, consistently delivering effective technical support and maintaining system reliability.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Information Systems Technician
US Navy
Oklahoma City, OK
05.2024 - Current
- Installed and configured network hardware and software for optimal system performance.
- Provided technical support to personnel, resolving issues with information systems efficiently.
- Monitored system performance and conducted routine maintenance to ensure reliability.
- Assisted in implementing cybersecurity measures to protect sensitive information.
- Conducted training sessions for users on new technologies and system updates.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Handled initial troubleshooting and escalation of service requests.
Able Bodied Seaman
US Navy
Gulfport, MS
01.2024 - Current
- Collaborated with crew members to execute drills, enhancing emergency preparedness and response readiness.
- Trained junior crew on operational procedures and safety measures, fostering team development.
- Participated actively in ongoing training programs to enhance professional skills and knowledge base continuously.
- Completed routine cleaning and sanitization of vessel and equipment.
- Maintained accurate records of daily activities and inventories onboard, supporting effective management decision-making processes.
- Maintained a clean and orderly deck area, promoting a safe working environment for all crew members.
- Communicated instructions for tasks clearly and concisely to promote comprehension.
- Performed lookout duties, ensuring the timely detection of potential hazards and obstacles.
- Performed deck maintenance and upkeep and reported abnormalities.
Library Student Assistant
Montclair State University NJ
Montclair, NJ
10.2021 - 05.2022
- Guided new students on library services, enhancing user experience and accessibility.
- Supported library events by organizing materials and coordinating logistics.
- Developed training materials for incoming student assistants, fostering knowledge retention and consistency.
- Organized returned books and materials and assisted with shelving.
- Assisted library staff with clerical duties to help lighten workload.
- Checked out and checked in items using library computer system.
- Developed and maintained efficient filing system for periodicals, ensuring easy access for research purposes.
- Maintained accurate records and confidentiality of library book and periodical inventory.
Education
Bachelor of Arts - English
Montclair State University
Montclair, NJ05.2022
Marketing Completion Certificate - Marketing
Monroe Career Technical Institute
05.2016
High School Diploma -
East Stroudsburg North Highschool
East Stroudsburg, PA05.2016
Skills
- Technical troubleshooting
- IT documentation
- Equipment maintenance
- Time management
- Problem-solving abilities
- Multitasking
- Quick learner
- Reliability
Accomplishments
- Received two Certificates of Recognition from State Representative(s) Mario M. Scavello and Rosemary Brown.
- I was a Finalist in Principle of Business Management & Administration competition in the 2014 DECA District 7 Conference
Timeline
Information Systems Technician
US Navy
05.2024 - Current
Able Bodied Seaman
US Navy
01.2024 - Current
Library Student Assistant
Montclair State University NJ
10.2021 - 05.2022
Bachelor of Arts - English
Montclair State University
Marketing Completion Certificate - Marketing
Monroe Career Technical Institute
High School Diploma -
East Stroudsburg North Highschool