Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Information Systems Technician
US Navy
05.2024 - Current
Protected sensitive information by implementing cybersecurity measures.
Achieved reliable system performance through careful installation and configuration of network hardware and software.
Improved system reliability through routine monitoring and maintenance.
Resolved information systems issues through direct technical support, improving user satisfaction and minimizing downtime.
Resolved technical issues by installing, modifying, and repairing software and hardware.
Reduced service disruptions through effective diagnostic troubleshooting and resolution.
Streamlined service requests by conducting initial troubleshooting and timely escalation, reducing response time for user issues.
Enhanced user adoption of new technologies and system updates by conducting guided training sessions, leading to increased user proficiency.
Able Bodied Seaman
US Navy
01.2024 - Current
Coordinated crew drills to enhance emergency preparedness and response effectiveness.
Trained junior crew on operational procedures and safety standards, enhancing crew readiness and compliance.
Maintained active participation in ongoing training programs to expand professional skill set.
Maintained daily activity and inventory logs, supporting management oversight and improving operational accuracy.
Executed routine cleaning and sanitization of vessel and equipment, ensuring compliance with hygiene regulations.
Ensured organized deck areas to facilitate safe and efficient operations for the crew.
Library Student Assistant
Montclair State University NJ
10.2021 - 05.2022
Improved access to library services for new students through clear guidance and support.
Streamlined circulation activity through accurate check-in and check-out processing in the library computer system.
Improved research access through the creation of an organized filing system for periodicals.
Supported order and availability of library collections through return processing and shelving assistance.
Protected inventory accuracy and confidentiality through careful record maintenance for books and periodicals.
Streamlined training for incoming student assistants by developing comprehensive reference materials.
Managed logistics for library events by organizing materials and resources. and organized materials for successful execution of library events.
Education
Bachelor of Science - Chemical Engineering
Oklahoma State University
Stillwater, OK
09-2026
Bachelor of Arts - English
Montclair State University
Montclair, NJ
05-2022
Marketing Completion Certificate - Marketing
Monroe Career Technical Institute
East Stroudsburg, PA
06-2016
High School Diploma -
East Stroudsburg North Highschool
East Stroudsburg, PA
06-2016
Skills
Technical assistance
Troubleshooting
Research skills
Team collaboration
Effective communication
Client relations
Accomplishments
Received two Certificates of Recognition from State Representative(s) Mario M. Scavello and Rosemary Brown.
I was a Finalist in Principle of Business Management & Administration competition in the 2014 DECA District 7 Conference
Accomplishments
I received an appreciation award in a form book being dedicated to me at Montclair State University.