Ciara Chandler
Harker Heights
Summary
Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.
Overview
9
9
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
Harker Heights
06.2023 - 03.2024
- Tracked inventory levels and restocked items as needed.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Processed payments for purchased items using cash registers or other payment systems.
Cashier
McDonald's
Harker Heights
01.2023 - 03.2023
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Cashier
Dollar Tree
Harker Heights
08.2022 - 12.2022
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Shift Manager
Target
Homewood
10.2021 - 05.2022
- Helped employees accomplish tasks during peak periods.
- Monitored inventory levels and placed orders for supplies as needed.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Customer Service Representative
Walmart
Homewood
09.2020 - 07.2021
- Identified opportunities for upselling additional products or services based on customer needs.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Led on- and off-site customer support teams across multiple time zones.
- Developed strong relationships with customers by providing personalized assistance and support.
- Updated system with order specifics and customer details, preferences, and billing information.
Shift Manager
Popeyes
Richton Park
05.2015 - 08.2019
- Helped employees accomplish tasks during peak periods.
- Monitored inventory levels and placed orders for supplies as needed.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Trained new employees on company policies, procedures, and job responsibilities.
- Taught staff upselling techniques to meet revenue targets.
Education
High School Diploma -
Rich East High School
Richton Park, IL05-2014
Skills
- Inventory management
- Employee training
- Sales analysis
- Customer service
- Task delegation
- Team building
- Performance monitoring
- Conflict resolution
- Time management
- Data entry
- Process improvement
- Workforce training
Accomplishments
- Sorority Member
Timeline
Personal Shopper
HEB Grocery Store
06.2023 - 03.2024
Cashier
McDonald's
01.2023 - 03.2023
Cashier
Dollar Tree
08.2022 - 12.2022
Shift Manager
Target
10.2021 - 05.2022
Customer Service Representative
Walmart
09.2020 - 07.2021
Shift Manager
Popeyes
05.2015 - 08.2019
High School Diploma -
Rich East High School