Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Ciana Cook

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

1
1
year of professional experience

Work History

Team Member

Coldstone Creamy
05.2021 - 06.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Crew Team Member

Chick-fil-A
09.2020 - 02.2021
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Recorded orders by answering customer questions and entering requests in system.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collected payments and provided proper change.

Education

Bachelor of Arts - Elementary Education

University of Central Florida
Orlando, FL
04.2025

High School Diploma -

Port St. Lucie High School
Port Saint Lucie, FL
05.2023

Associate of Arts - Elementary Education

Indian River State College
Ft. Pierce, FL
04.2023

Skills

  • Clear Communication
  • Stocking and Replenishing
  • Willingness to Learn
  • Order Preparation
  • Cooperative Relationships
  • Mentoring
  • Area and Facility Cleaning
  • Guest Satisfaction
  • Peer Relationships
  • Teamwork and Collaboration
  • Attention to Detail
  • Money Handling

Hobbies

I love all things nature and I am a very artistic person! I love everything National Parks and I hope to one day be able to live out of a VW van and travel West to live around them. In the future I plan on selling my art for a profit and doing seasonal work at some National Parks. I also love taking care of animals and have a few pets of my own! Baking and cooking are also two big hobbies of mine!

Timeline

Team Member

Coldstone Creamy
05.2021 - 06.2021

Crew Team Member

Chick-fil-A
09.2020 - 02.2021

Bachelor of Arts - Elementary Education

University of Central Florida

High School Diploma -

Port St. Lucie High School

Associate of Arts - Elementary Education

Indian River State College

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Ciana Cook