Summary
Overview
Work History
Education
Skills
-horror games/movie -anime/manga -my dogs
Work Availability
Timeline

Ciana Ongay

Killeen,TX

Summary

Dynamic leader with a proven track record at Lifetime Athletic Club, excelling in member engagement and space planning. Spearheaded facility operations, enhancing customer satisfaction and business growth. Demonstrated expertise in leadership and performance assessments, driving team productivity and operational excellence. Skilled in fostering relationships, ensuring seamless service delivery and cost-effective management. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

7
7
years of professional experience

Work History

Facility Operations Supervisor

Lifetime Athletic Club
05.2016 - 02.2023
  • Set up and broke down meeting rooms for events.
  • Restocked Lockerrooms, bathrooms and other common areas like the hallways and fitness floor to maintain adequate supplies.
  • Reported building issues to building management to reduce safety concerns.
  • Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Supervised staff in groups of 5-6 in day-to-day activities.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Supervised ongoing daily production phases.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.

Education

GED -

GED, Home
06.2018

Skills

  • member/customer engagement
  • Assist Management
  • Scheduling and Planning
  • Leadership and supervision
  • Performance Assessments
  • Space Planning

-horror games/movie -anime/manga -my dogs

i love horror movies and horror video games and just games in general . I enjoy anime and manga as well since i was a child. I also have 3 beautiful fur baby's that are crazy, i enjoy taking them to the dog park

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Facility Operations Supervisor - Lifetime Athletic Club
05.2016 - 02.2023
GED - GED,

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Ciana Ongay