Ciani Dixon-Watson
Orlando,FL
Summary
Resourceful food service professional with experience in employee training and quality assurance. Skilled in effective communication and problem-solving, ensuring high standards in food handling and customer service. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
7
7
years of professional experience
Work History
Food Servce Trainer
Taco Bell
Orlando , FL
07.2023 - 10.2023
- Assistance with training new employees.
- Prep and food handling
- Assistance with taking orders
- Cook
- Keeping designated work area clean
- Opening/Closing
- Stocking
Customer Service Representative
Molina Healthcare
Tallahassee, Florida
12.2022 - 08.2023
- Assisting customers with insurance policies
- Customer Service
- Resubmissions and consultations
- Inbound/Outbound services
- Cash handling
Food Service
Zaxby's
Orlando, Florida
02.2017 - 06.2023
- Supervised production methods to ensure quality and safety standards
- Cash/Currency handling
- FOH/BOH
- Resolved complaints promptly sand professionally
Customer Service Representative
Conduent
Orlando, FL
07.2021 - 01.2023
- Order tests that could determine the causes of product mafunction
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Review claims adjustments with dealers
- Examining parts claimed to be defective
- Approvals/disapprovals
- Keep records of customer interactions or transactions
Education
Bachelor of Arts - Nursing
Seminole State College of Florida
Sanford, Florida, FL05-2025
Skills
- Patient care
- Customer service
- Effective communication
- Team collaboration
- Employee training
- Time management
Timeline
Food Servce Trainer
Taco Bell
07.2023 - 10.2023
Customer Service Representative
Molina Healthcare
12.2022 - 08.2023
Customer Service Representative
Conduent
07.2021 - 01.2023
Food Service
Zaxby's
02.2017 - 06.2023
Bachelor of Arts - Nursing
Seminole State College of Florida