Cianna Edzii
Millville
Summary
Compassionate caregiver skilled in enhancing client well-being through effective communication and problem resolution. Expertise in fostering engagement and creating safe environments, with strong multitasking and time management skills. Experienced in fast-paced settings and adaptable to rapid changes, consistently delivering quality care while collaborating with healthcare teams to achieve optimal outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
Sevita Mentor
Chesilhurst
08.2023 - Current
- Facilitated development of life skills and personal goal achievement for clients.
- Provided daily assistance with personal care and hygiene tasks.
- Monitored client behavior and reported changes to healthcare team.
- Maintained a safe and supportive environment for all clients.
- Partnered with families and caregivers to improve overall client well-being.
- Organized recreational activities to enhance social engagement and interaction among clients.
- Actively participated in educational training programs designed to enhance knowledge about disabilities or mental health issues.
Patient Care Technician
Shore Memorial Hospital
Somers Point
12.2022 - 06.2023
- Delivered direct patient care, collaborating with nursing staff to ensure optimal patient comfort and safety.
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted nurse in administering basic medical procedures and treatments, contributing to effective patient care.
- Facilitated daily living activities and mobility support, enhancing patient independence and quality of life.
- Communicated effectively with patients to address concerns and needs.
- Documented patient information accurately in medical records system.
- Maintained cleanliness and safety of patient rooms and equipment.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Direct Support Professional Caregiver
Elwynn
Millville
08.2021 - 06.2022
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
- Provided daily assistance with personal care and hygiene tasks.
- Facilitated life skills development and personal goal achievement for clients.
- Observed client behavior and communicated changes to healthcare team for timely intervention.
- Coordinated recreational activities to promote social engagement and interaction.
- Oversaw meal times to ensure clients received appropriate nutrition based on individual needs.
- Actively participated in educational training programs designed to enhance knowledge about disabilities or mental health issues.
Customer Service Representative
Marshalls
Vineland
07.2019 - 12.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly, ensuring effective solutions and maintaining trust.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product inquiries, resolving issues to enhance overall satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collaborated with team members to enhance customer service practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions to support future service improvements.
Education
Bachelor of Science - Health Sciences
Wilmington University
New Castle, DE08-2026
Associate of Science - Health Science
Rowan College At South Jersey
Vineland, NJ05-2022
High School Diploma -
Millville Senior Highscool
Millville, NJ06-2019
Bachelor of Science -
Rowan College At South Jersey
VinelandSkills
- Patient care and advocacy
- Vital signs monitoring
- First aid and CPR
- PPE use
- Healthcare communication
- Data documentation
- Team collaboration
- Customer service and support
- Problem resolution
- Cultural awareness
- Decision-making
- Time management
- Dependability and responsibility
- Verbal and written communication
- Recreational activity planning
Certification
- Certified Nurse Assistant, Rowan College of South Jersey, Pending: May 2026
Volunteer/Clinical Experience
Certified Nursing Assistant Clinical Trainee
Genesis - New Jersey
March-Present
- Completing 90 supervised clinical hours in a long term care/healthcare setting
- Assisted residents with activities of daily living including hygiene, mobility, feeding, and comfort care.
- Practicing infection control, vital signs, safety procedures, and patient communication
- Working alongside licensed nurses and healthcare staff to provide quality resident care.
Timeline
Direct Support Professional Caregiver
Sevita Mentor
08.2023 - Current
Patient Care Technician
Shore Memorial Hospital
12.2022 - 06.2023
Direct Support Professional Caregiver
Elwynn
08.2021 - 06.2022
Customer Service Representative
Marshalls
07.2019 - 12.2021
Bachelor of Science - Health Sciences
Wilmington University
Associate of Science - Health Science
Rowan College At South Jersey
High School Diploma -
Millville Senior Highscool
Bachelor of Science -
Rowan College At South Jersey