Cianna Germano
Mesa,ARIZONA
Summary
Highly-motivated individual with desire to take on new challenges. With a background of providing skills such as prioritizing and multi-tasking in fast-paced working environments. Successfully works as part of team to reach personal and business goals. Detail-oriented and able to learn new concepts quickly. Known for successfully handling escalated customer support issues. Strong work ethic, adaptability and exceptional interpersonal skills. A college student with motivation to enter the career field.
Overview
2
2
years of professional experience
Work History
Pet Specialist
Happy Pets Palace & Playground
Mesa , AZ
07.2022 - 01.2024
- Provided assistance with bathing, feeding, exercising, socializing and general care of animals.
- Performed routine maintenance tasks such as cleaning cages and replenishing bedding materials.
- Administered medications prescribed by veterinary staff according to established protocols.
- Conducted daily rounds throughout the facility to monitor animals' health conditions and behaviors.
- Maintained cleanliness of pet areas and equipment to ensure safety of animals and staff.
- Performed basic grooming tasks such as nail trimming, coat brushing, bathing.
- Managed inventory of food supplies, cleaning materials, and bedding materials.
Seasonal Cashier Assistant
San Tan Fireworks
Mesa , AZ
12.2021 - 12.2022
- Transported and organized fireworks for customers.
- Heavy lifted heavy objects
- Assisted with pricing merchandise for sale in store.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Built and maintained productive relationships with employees.
- Assisted customers by providing information and resolving complaints.
- Greeted customers promptly and responded to questions.
- Offered customers carry-out service at completion of transaction.
- Answered customers' questions concerning location, price and use of merchandise.
- Assisted with customer requests and answered questions to improve satisfaction.
- Handled merchandising and restocking needs for multiple checkout lanes.
Education
High School Diploma -
Mountain View High School
Mesa, AZ05.2023
Some College (No Degree) - Nursing
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Independent and Self-Directed
- Customer Service
- Relationship Building
- Recordkeeping
- Front Desk Operations
- Friendly and Outgoing
- Problem-Solving
- Critical Thinking
- Positive Attitude
- Organized
- Helpful and Service-Oriented
- Multitasking
- Flexible and Adaptable
References
References available upon request.
Timeline
Pet Specialist
Happy Pets Palace & Playground
07.2022 - 01.2024
Seasonal Cashier Assistant
San Tan Fireworks
12.2021 - 12.2022
High School Diploma -
Mountain View High School
Some College (No Degree) - Nursing
Maricopa Community Colleges - Mesa Community College
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