Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Hi, I’m

Ciara Crofton

CNA
Moreno Valley,CA
Ciara Crofton

Summary

Dynamic and detail-oriented professional with a proven track record in customer service, excelling in critical thinking and effective team collaboration. Demonstrated ability to enhance customer satisfaction and maintain rigorous health standards. Skilled in multitasking and communication, consistently delivering high-quality service in fast-paced environments.

Overview

3
years of professional experience
1
Certification

Work History

Panera Bread
Moreno Valley, CA

Barista
10.2023 - Current

Job overview

  • Received and accurately processed customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Packaged and bagged cooked food and prepared items.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Served meals to customers in a friendly and courteous manner.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Wendy's
Moreno Valley, CA

Crew Member
02.2022 - 08.2025

Job overview

  • Organized and restocked supplies to support operations and team productivity.
  • Wiped down tables and equipment, swept and refilled stock.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Greeted clients and provided excellent customer service.
  • Created detailed reports of customer service interactions.
  • Adhered to health department regulations regarding food handling procedures.
  • Served food quickly for positive guest experiences.

Education

Valley View High School

High School Diploma
06-2023

Riverside City College

Some College (No Degree) from Esthetician Program

Riverside City College

Some College (No Degree) from Science in Nursing

Skills

  • Infection control
  • Attention to detail
  • Critical Thinking and Problem Solving
  • Communication Skills
  • Empathy
  • Patience
  • Time management
  • Multitasking
  • Problem-solving skills
  • Effective Team Collaboration

Certification

  • CNA Certification
  • Esthetician License

Education and Training

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Timeline

Barista

Panera Bread
10.2023 - Current

Crew Member

Wendy's
02.2022 - 08.2025

Valley View High School

High School Diploma

Riverside City College

Some College (No Degree) from Esthetician Program

Riverside City College

Some College (No Degree) from Science in Nursing
Ciara CroftonCNA