Ciara Dawkins
Gary,Indiana
Summary
With a proven track record at Walmart, I excel in customer service and cash handling, enhancing transaction efficiency and customer satisfaction. My expertise in fraud detection and empathy ensures secure and positive customer interactions. Demonstrated leadership in team settings by driving operational improvements and fostering a collaborative work environment.
Developed exceptional cash handling and customer service skills in fast-paced retail environment. Proven ability to manage financial transactions accurately and efficiently. Seeking to transition into new field by leveraging these transferrable skills to contribute to dynamic team.
Professional cashier skilled in managing financial transactions and maintaining accurate records. Known for strong team collaboration and results-driven mindset, ensuring smooth operations and client satisfaction. Adept in handling currency exchanges and resolving discrepancies promptly while adapting to changing needs.
Overview
2025
2025
years of professional experience
Work History
Money Center Cashier
Walmart
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Improved overall efficiency by suggesting updates to operational procedures based on personal experiences and observations within the money center environment.
- Assisted customers with complex financial transactions such as wire transfers or foreign currency exchanges, providing accurate information on fees and exchange rates as needed.
- Managed high volumes of cash transactions while maintaining exceptional attention to detail and accuracy.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Hairstylist
Kiddie Kuts
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Organized sales area and work station to showcase products and boost sales.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Created beautiful braiding styles to accentuate client faces.
- Designed flattering natural styles for variety of face shapes.
Cage Cashier
Ameristar Casino Resort Spa
08.2023 - Current
- Ensured precise cash verification while expediting the process for customers.
- Processed various cash transactions and answered gaming customer questions.
- Ensured confidential handling of sensitive customer information, adhering to strict guidelines.
- Achieved record of reliability, never missing day of work without prior notice.
- Moved currency, coins and chips following exact security protocols.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Quickly and accurately counted drawers at start and end of each shift.
- Secured casino funds not in use after balancing cash drawer.
- Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
Package Handler
FedEx
11.2023 - 04.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Customer Service Representative
Walmart
10.2022 - 07.2023
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Sales Associate
Walgreens
05.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Education
Diploma - General Studies
Bloom Trail High School
Chicago Heights, IL05.2010
Skills
- Patience and empathy
- Listening and comprehension
- Professionalism and courtesy
- Cash handling expertise
- Cash register operation
- Financial record keeping
- Fraud detection
- Teamwork
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Customer assistance
- Team leadership
- Creative thinking
- Cash handling
- Flexible schedule
Timeline
Package Handler
FedEx
11.2023 - 04.2024
Cage Cashier
Ameristar Casino Resort Spa
08.2023 - Current
Customer Service Representative
Walmart
10.2022 - 07.2023
Sales Associate
Walgreens
05.2022 - 09.2022
Money Center Cashier
Walmart
Hairstylist
Kiddie Kuts
Diploma - General Studies
Bloom Trail High School
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