Ciara Dickerson
Georgetown
Summary
Adaptable, results-driven professional with a strong background in luxury client services, organization, and team leadership. Known for delivering elevated customer experiences through strong communication, attention to detail, and a naturally engaging personality. Proven ability to manage operations, drive sales, and support team development in fast-paced environments. Seeking part-time opportunities (remote or local) with availability on weekends and weekday afternoons.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Spa Front Desk Associate
Hand & Stone
Georgetown
08.2025 - Current
- Manage front desk operations including client scheduling, check-in/check-out, and high-volume phone communication
- Drive membership sales through client education, relationship-building, and tailored recommendations
- Maintain spa presentation and cleanliness to uphold a relaxing, luxury environment
- Support onboarding by assisting in training new front desk team members
- Oversee closing weekend shifts, ensuring smooth operations and accuracy in daily reporting
Lead Organizing & Laundry Specialist
The Cesta
Austin
03.2025 - Current
- Provide professional luxury organizing and laundry services with exceptional attention to detail
- Deliver personalized, high-touch client experiences while maintaining elite standards of cleanliness and care
- Build long-term client relationships through reliability, efficiency, and elevated service execution
Production Associate / Workstation Trainer
Tesla
Austin
02.2023 - 11.2024
- Built Model Y vehicles on the General Assembly line with precision and efficiency
- Promoted to workstation trainer after achieving a 100% performance score
- Trained 20+ employees in assembly line operations, improving team efficiency and performance consistency
Cabin Service Lead / Supervisor
Dnata Aviation: International Airlines
Austin
10.2022 - 12.2022
- Supervised a 25-member team responsible for aircraft cleaning operations at AUS Airport
- Improved service quality by streamlining workflows and enforcing safety compliance standards
- Monitored staff performance, providing feedback and coaching employees on their job duties.
Cabin Service Associate / Trainer
Unifi Aviation: Delta Airlines
Austin
03.2022 - 10.2022
- Trained new hires on aircraft sanitation procedures and Delta protocols
- Performed safety checks, lavatory servicing, and pre-departure aircraft preparation
- Completed assigned tasks within established time frames.
Lash Consultant
Amazing Lash Studio
Round Rock
05.2021 - 12.2021
- Top-performing consultant with highest monthly membership sales for 5+ consecutive months
- Managed opening/closing operations, client bookings, and team support in supervisor’s absence
- Consulted with clients to determine desired lash styles and preferences.
Education
Some College - Communication Media
John Paul The Great Catholic University
Escondido, CA 08.2018 - 01.2019
High School Diploma - Graduated with Honors
NYOS Charter School
Austin, TX 08.2015 - 05.2018
Skills
- Luxury Customer Service & Client Experience
- Organization & Detail-Oriented Execution
- Sales & Membership Conversion
- Team Training & Leadership
- POS Systems & Front Desk Operations
- Microsoft Office & Adobe
- Time Management & Multitasking
- Problem Solving
- Public Communication
- Web & Social Media
Timeline
Spa Front Desk Associate
Hand & Stone
08.2025 - Current
Lead Organizing & Laundry Specialist
The Cesta
03.2025 - Current
Production Associate / Workstation Trainer
Tesla
02.2023 - 11.2024
Cabin Service Lead / Supervisor
Dnata Aviation: International Airlines
10.2022 - 12.2022
Cabin Service Associate / Trainer
Unifi Aviation: Delta Airlines
03.2022 - 10.2022
Lash Consultant
Amazing Lash Studio
05.2021 - 12.2021
Some College - Communication Media
John Paul The Great Catholic University
08.2018 - 01.2019
High School Diploma - Graduated with Honors
NYOS Charter School
08.2015 - 05.2018