Adam Mull

• Coordinated daily freight shipment pickups and delivery schedules to ensure timely operations.
• Supervised staff to enhance productivity, safety, and workflow efficiency in freight operations.
• Monitored import and export processes to verify compliance with regulatory requirements.
• Communicated with drivers, carriers, warehouses, and customers regarding shipment status updates.
• Analyzed operational performance to identify cost reduction and improvement opportunities.
• Created reports on key metrics including shipment volumes, costs, and turnaround times.
• Planned and implemented energy-saving changes by optimizing transportation capabilities.

• Managed and coordinated departmental operation strategies and activities to align with business objectives.
• Led and developed a team of 3 front-line supervisors, 3 hourly employees, and 8 independent contractors to enhance operational effectiveness.
• Led and motivated the team in a time-sensitive environment by setting up and implementing career development plans through coaching.
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
• Work directly with upper management to ensure alignment on daily/weekly/monthly and yearly business objectives.
• Reviewed operations reports to understand numbers and trends.
• Oversaw out-bound operations across South-Eastern warehouse networks to ensure timely deliveries.

• Led and developed team of 5 front-line supervisors, 24 hourly employees, and 42 independent contractors to strengthen operational performance.
• Grew efficiency of organizational processes using Six Sigma methodology.
• Implemented process improvements to enhance organizational culture and optimize procedures, contributing to company evolution and growth.
• Work directly with upper management to ensure alignment on daily/weekly/monthly and yearly business objectives.
• Lead, motivate, and support large team within time-sensitive and demanding environment, including setup and implementation of career development plans through coaching for all direct reports and problem resolution.
• Managed data collection processes to update operations metrics, supporting achievement of productivity targets and ensuring high standards of customer service.
• Oversaw in-bound dispatch operations at distribution center.
• Conducted daily inspections to ensure compliance with local, state, and federal safety regulations, along with OSHA standards.
• Established strategic relations with Linehaul operations to monitor freight movement.

Full service Insurance Broker: provide Healthcare and Life Insurance services to clients. Research and recommend plans that meet clients’ specific needs. Provide Life Insurance and investment recommendations and strategies to help protect clients. Utilize web, social media, and email marketing to recruit and contract new agents. Train and manage contracted agents through weekly webinars.

• Managed daily operations of insurance services, improving customer support responsiveness.
• Developed targeted marketing strategies to promote insurance products and expand client base.
• Oversaw staff training programs, improving service quality and ensuring compliance with industry standards.

• Oversee in-bound dispatch and out-bound operations
  Lead and develop team of 4 front-line Supervisors and 65 hourly employees.
• Lead, motivate, and support large team within time-sensitive and demanding environment, including setup and implementation of career development plans through coaching for all direct reports and problem resolution.
• Increased efficiency of existing organizational processes by implementing Lean process.
  Conduct daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with safety team.
• Increased efficiency of existing organizational processes by implementing Lean process.Conduct daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with safety team.
• Work directly with upper management to ensure alignment on daily/weekly/monthly and yearly business objectives.
• Managed data collection to update operations metrics, supporting productivity targets and ensuring compliance with quality standards.
• Introduced methods and systems that streamlined processes and improved turnaround time.
• Keep strategic relations with Linehaul operations to monitor freight movement.

• Managed in-bound, dispatch, and outbound operations for Saia Motor Freight, supervising 10 dockworkers and 25 drivers to ensure smooth workflow.
• Manage and plan daily delivery of 250-300 shipments. Adjust operation outline on fly to meet delivery deadlines.
• Achieved crucial delivery times by directing team in operational adjustments to enhance overall efficiency.
• Executed dispatching tasks, oversaw payroll processes, and resolved customer service inquiries to maintain operational standards.
• Uphold and train team on safety requirements and regulations.
• Approve timecards and time off requests.

• Managed large union employee teams across all shipping functions, ensuring smooth operations in inbound, outbound, city delivery, mini-hub, and line.
• Oversee delivery of daily shipments averaging around 1,000 shipments per day.
• Handle strict cut times and high freight volumes on a daily basis.
• Facilitated communication between upper management and dock workers and drivers to ensure clarity and alignment on operational goals.
• Monitored and enforced compliance with workplace safety requirements and regulations, fostering a safe work environment.