Ciara Heron
Wichita
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Pet Care Associate
PetSmart
Wichita
10.2024 - Current
- Assisted customers in selecting pet supplies and products.
- Maintained cleanliness and organization of pet care areas.
- Monitored animal health and behavior for safety concerns.
- Interacting with customers.
- Cashiering
- Money handeling
- Resolved customer issues promptly to maintain high satisfaction levels.
- Greeted customers and answered any questions they had about the store's products and services.
Order Taker
Jason’s deli
Wichita
10.2023 - 09.2024
- Processed customer orders efficiently and accurately at a fast-paced deli environment.
- Communicated menu options and specials to enhance customer dining experience.
- Managed cash register transactions and handled payments from customers.
- Assisted customers with dietary preferences and recommended menu items.
- Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
- Answered customers' questions about products, prices, and availability.
Education
Northwest High School
Wichita, KSSkills
- Customer service
- Cash handling
- Order processing
- Product knowledge
- Communication skills
- Animal care
- Customer service excellence
- Point-of-sale system
- Promotions and discounts
- Professionalism and courtesy
- Fast-paced environment
Timeline
Pet Care Associate
PetSmart
10.2024 - Current
Order Taker
Jason’s deli
10.2023 - 09.2024
Northwest High School