Ciara Ingram
Durant,OK
Summary
Conscientious individual effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Overview
11
11
years of professional experience
Work History
Housekeeper
BnB Solutions
06.2021 - 09.2023
- Vacation rental housekeeper.
- Disinfected (area or item|rooms|bathrooms|counters|equipment).
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Store Manager/Social Media Manager
Vapor Stop
03.2018 - 02.2020
- Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Coordinated, created and scheduled content, designs and periodic updates to company website.
Operations Manager
Kaotik Clouds LLC
12.2016 - 02.2018
- Drove short-term and advanced promotional planning processes.
- Generated repeat business through exceptional customer service.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Assistant Manager
Lee's Doggin It
02.2013 - 11.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency and daily activities.
- Addressed problems with customers to promote quick and successful resolution.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Education
Associate of Science - Business
Tyler Junior College
Tyler, TX2022
Certificate - Certified Nursing Assistant
Trinity Valley Community College
Athens, TX2016
High School Diploma -
Grand Saline High School
Grand Saline, TX2011
Skills
- Relationship building and management
- Maximizing Profitability
- Customer Relations
- POS systems
- Operational improvement
- Adobe Photoshop
- Team leadership and coaching
- Bank deposit procedures
- Graphic design
- MS Office
- 55 WPM typing speed
- Upselling/Sales
Timeline
Housekeeper
BnB Solutions
06.2021 - 09.2023
Store Manager/Social Media Manager
Vapor Stop
03.2018 - 02.2020
Operations Manager
Kaotik Clouds LLC
12.2016 - 02.2018
Assistant Manager
Lee's Doggin It
02.2013 - 11.2016
Associate of Science - Business
Tyler Junior College
Certificate - Certified Nursing Assistant
Trinity Valley Community College
High School Diploma -
Grand Saline High School