Ciara Maddox
Baltimore,Maryland
Summary
Diligent individual experienced with giving the best care. Four years of experience, Providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Giants
06.2020 - Current
- Kept clean and safe environment by adhering to federal, state, and local sanitation and safety requirements
- Remained attentive to customer needs at the service counter
- Stocked display cases and kept all bakery merchandise in storeroom rotated to remain freshness and prevent spoilage
- Protected food quality and freshness by rotating products and removing expired items
- Followed guidelines for merchandising and visual displays of product in the department
- Offered product selections for customers based on stated preferences
- Displayed goods following bakery department and merchandising guidelines
- Worked cooperatively with coworkers to build strong bakery team
- Greeted and thanked customers, providing prompt and friendly service
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Completed multiple resets per day to keep merchandise well-organized and presentable.
Touching Angels Healthcare
Ellicott City
06.2021 - 12.2023
- Responsible for keeping the client up to date with medication and assistance with any daily tasks.
Cashier
Pizza Hut
04.2018 - 04.2020
- Adhered to all cash handling policies and procedures
- Processed cash register transactions by inputting product costs and giving back change
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Bagged and packaged customer orders and purchases
- Answered questions regarding products
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Solved complaints by customers and issued credits for returned merchandise
- Greeted all customers and provided prompt and friendly service.
Student Worker
Mayors Scholar Program
07.2019 - 08.2019
- Supported teachers with student academic goals by working with small groups of children or individually
- Completed semi-skilled work independently and with high accuracy
- Helped coordinate project teams and resources to meet timelines
- Worked closely with qualified professionals to learn ins and outs of field.
Summer Intern
John Hopkins
06.2018 - 08.2018
- My job was to direct patients to their Eye Care doctor
- Maintained healthy, proactive relationships with all team members, achieving productivity and quality targets as well as organizational objectives
- Defined and clarified short-term and long-term strategic goals to meet business objectives by conducting feasibility studies and decision-making processes
- Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
- Answered incoming calls and directed messages to the correct party
- Supported front office staff by providing word processing of correspondence and reports
- Filed and retrieved documents, introducing more efficient filing system adopted by company
- Greeted visitors and escorted them to their destinations
- Worked quickly to perform intakes and maintain smooth patient flow
- Prepared examination and treatment rooms for patients and reset stations, wiped down equipment, and readied supplies for new patient arrivals
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
- Helped physicians examine and treat patients with wide range of ailments.
Summer Intern
John Hopkins
07.2017 - 08.2017
- My job was to provide patients with their food and proper care
- I had to set up the food trucks with the correct order of foods and drinks before given to the patients
- Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
- Helped plan regular and modified menus based on current diet manual
- Collected and processed patient meal orders to serve individual needs
- Operated kitchen equipment such as dishwashers correctly to handle kitchen support work
- Assisted patients with selecting foods from menus based on dietary orders.
Summer Intern
John Hopkins
06.2016 - 08.2016
- Maintained healthy, proactive relationships with all team members, achieving productivity and quality targets as well as organizational objectives
- Identified multiple data sources and operational data for reviewing or improving processes and workflow by analyzing various techniques or methods
- Answered incoming calls and directed messages to the correct party
- Supported front office staff by providing word processing of correspondence and reports
- Greeted visitors and escorted them to their destinations
- Filed and retrieved documents, introducing more efficient filing system adopted by company.
Summer Intern
YouthWorks
06.2015 - 08.2015
- Maintained healthy, proactive relationships with all team members, achieving productivity and quality targets as well as organizational objectives
- Created dashboards in PowerPoint, Excel
- Answered incoming calls and directed messages to the correct party
- Filed and retrieved documents, introducing more efficient filing system adopted by company.
Student Worker
Roland Park Growing Girls In Garden
06.2014 - 08.2014
- Assisted department faculty in preparing for lectures, projects, and tests
- Developed procedures and policies by devising strategies, consistently improving processes and supporting organizational goals
- Created PowerPoint presentations for use in staff training programs.
Education
Baltimore City Community College
Baltimore City, MD12.2021
Academy For College &Career Exploration
Baltimore City, MD06.2019
Skills
- Communication Skills
- Active listening
- Teamwork
- Adaptability
- Organization
- Respectful
- Work Ethic
- Professionalism
- Time-Management
- Documenting & charting
- Excellent Written and Verbal Communication
- Telephone Etiquette
- POS system expertise
- Fast Worker
- Creative Thinking
- Assertiveness
Personal Information
Title: Certified Medication Technician
Awards
- Eagle Award
- Honor Roll
- Diamond Award
- Perfect Attendance
- Outstanding Award
- Rebound Award
- Class Recognition
- Outstanding Improvement Award
Certification
First-aid CPR
Certified Medication Technician
Blood Pathogen
Timeline
Touching Angels Healthcare
Ellicott City
06.2021 - 12.2023
Bakery Clerk
Giants
06.2020 - Current
Student Worker
Mayors Scholar Program
07.2019 - 08.2019
Summer Intern
John Hopkins
06.2018 - 08.2018
Cashier
Pizza Hut
04.2018 - 04.2020
Summer Intern
John Hopkins
07.2017 - 08.2017
Summer Intern
John Hopkins
06.2016 - 08.2016
Summer Intern
YouthWorks
06.2015 - 08.2015
Student Worker
Roland Park Growing Girls In Garden
06.2014 - 08.2014
Baltimore City Community College
Academy For College &Career Exploration
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