Ciara Moore
St Louis,MO
Summary
Forward-thinking professional offering more than 10 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations.
Overview
15
15
years of professional experience
Work History
Cook Shift Leader
HMS Host International
St Louis, MO
06.2018 - Current
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Mentored kitchen staff at all levels to prepare each for demanding roles.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Shift Leader
KFC Restaurant
St Louis, MO
06.2015 - 06.2018
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Regulated pricing, inventory count and supply during shift hours.
- Made sure that products were produced on time and are of good quality.
- Monitored employee actions for adherence to safety procedures.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Trained new employees and delegated daily tasks and responsibilities.
Patient Sitter
Christian Hospital Northeast
St Louis, MO
02.2013 - 05.2015
- Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.
- Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
- Developed rapport to create safe and trusting environment for care.
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
Crew Member
McDonald's
St Louis, MO
04.2010 - 02.2013
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas as needed.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Hazelwood East High School
St Louis, MO05.2011
Skills
- Meal scheduling
- Proper food storage
- Food plating and presentation
- Food spoilage prevention
- Kitchen equipment operation and maintenance
- Verbal and written communication
- Equipment and utensils
- Food preparation and safety
- Staff Management
- Order delivery practices
- Conflict Resolution
- Team Oversight
- Sales
- Inventory Control
- Guest Services
- Cash Handling
- Employee Training
- Health and Safety Standards
- Product Knowledge
- Cash Register Operation
- First aid and safety
- Community integration
- Documenting behaviors
- Patient Assessments
- Supporting personal needs
Timeline
Cook Shift Leader
HMS Host International
06.2018 - Current
Shift Leader
KFC Restaurant
06.2015 - 06.2018
Patient Sitter
Christian Hospital Northeast
02.2013 - 05.2015
Crew Member
McDonald's
04.2010 - 02.2013
High School Diploma -
Hazelwood East High School
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